An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Paul and Jamie arrived on time as scheduled. They seemed to be knowledgeable, insightful and experienced technicians, courteous and professional. Like most furnace technicians, Paul was not familiar with our older Gilson Hermetic furnace (affectionately known to afficionados as an Octopus because it comprises an octopus of ducts) but he figured it out pretty quickly (quite simple really). With his expertise I received an effective and accurate cleaning. The customer service in all areas (Lina on the phone, Paul and Jamie on the ducts, was excellent.
- Approximate cost of services:
- $300.00