Barcres Wholesale Hardware Ltd

Building Supplies and Hardware
Toronto ON M3J 2Y9
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HomeStars  >  Locks & Locksmiths in North York  >  Barcres Wholesale Hardware Ltd  >  Problem with front door lock
Andrew in Kanata
Andrew in Kanata
1 review Ottawa, ON
10/10

Problem with front door lock

Our font door Weslock mechanism wasn’t working. I phoned Barcres and explained the issue to Sylvia. She asked me to send photos, which I did and she responded immediately with drawings and advice on how I could fix it myself. I was unable to drive to Barcres to pick up the new parts due to a recent injury. That also meant I was technically one-handed and couldn’t work on the lock myself.

I called Sylvia and she arranged for someone to come by and fix the issue. Ten minutes work by the technician and I am truly amazed and thankful for the incredible service and support! Very fee companies see the value in after service and support. Obviously Barcres isn’t one of them!

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