Harris Plumbing

Plumbing
Head Office: 7-18 Alliance Blvd ON l4m 5a5
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Harris Plumbing
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89%

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Reviews by rating (past 12 months)
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Reviews for Harris Plumbing

Average customer rating:
8.9 10 (166 reviews)

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Happy c.
Happy c.
1 review Aurora, ON
10/10

Shower issue

They were prompt in their response, diagnosed what was required to complete the work with the issue with our shower and fixed it , no wait, no mess, no fuss. We have scheduled a return appt. for another shower that needs service.
Very satisfied customer.

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Company Response

Hello Happy! Thank you so much for your business. We appreciate you taking time out of your day to post this wonderful review of your experience with us here at Harris Plumbing. We promise to keep you "very satisfied"!

Helen Poisson-Tucker from Ottawa
Helen Poisson-Tucker from Ottawa
2 reviews Barrie, ON
10/10

Fixing bathtub faucet leak and toilet constantly running

I called Harris Plumbing at 11am and a plumber was at my house at 2:30pm. The work with the faucet was more complicated than expected and a replacement piece had to be purchased. Everything was taken care of and the problems were fixed by 3:45pm. The plumber was friendly and thorough. I am very happy with the experience!

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Company Response

Hello Helen and thank you so much for posting this great review of your experience with us here at Harris Plumbing! We really appreciate it. Our goal for each and every service call we do for our wonderful clients is "very happy" with every aspect of the experience. Thanks again Helen, we look forward to being your family plumbers.

monty1444 in Newmarket
monty1444 in Newmarket
0 reviews Newmarket, ON
10/10

Great service and even better advice

The water heater at the Barrie Bridge Club was not heating. I was nicely advised not to change the heater but to investigate. Which they did -- the very same day. Turns out not to be a plumbing issue and the technician didn't mess around. Just said that we needed an electrician. That is very very good work. We will call Harris Plumbing again if any need arises. This is a strong recommendation.

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Company Response

Hello John, Thank you so much for this great review and thank you for choosing Harris Plumbing! We'll always be there for you folks whenever you need help and we'll always be honest and upfront with you. With 46 years under our belts, that's how we roll :)
Thanks again John, have a fantastic day!

R in Barrie
R in Barrie
1 review Barrie, ON
10/10

Drain hot water tank

Well done;! men arrived on time; thanked them with $5 tip each. Left clean work space.

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Company Response

Good morning Reiner and thank you so very much for putting this review of your latest experience with Harris Plumbing on our HomeStars page! We really appeciate it. I'll be sure to pass along your kind words to Spencer & Riley.
It was entirely our pleasure to provide our services for you.
Have an amazing day Reiner!
Paddy at Harris Plumbing

bknight
bknight
0 reviews Barrie, ON
10/10

Pipe repair

Pipe in wall burst. Guys trouble shot the problem and found faulty valve and repaired it and the line that had burst.

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Company Response

Thanks so much for review of our work. Pipe leaks behind walls can be tricky to locate. Water travels and sometimes the water evidence is not where the leak is.
Our plumbers are knowledgable and highly skilled and have the proper tools to address these situations efficiently.
Thanks again! We are always there for you -even now.

Murray in Mississauga
Murray in Mississauga
1 review Mississauga, ON
0/10

Call someone else

I have never written a negative review about a company before, but I have never experienced the type of service that I have with Harris Plumbing. If this review prevents even one person from the headaches that I experienced with this company then it did it’s job.
I called Harris plumbing because I was fooled by the positive reviews that some people posted (and I didn’t read the negative ones which was a big mistake on my part). I needed my leaking shower spout fixed. They were scheduled to arrive on Wednesday but called 30 minutes prior to my appointment time to tell me that they were not going to be there. Instead they told me that they would come the next day. They showed up and replaced the tub spout but this didn’t solve the problem. They took the cartridge out and cleaned it but that made the leak worse. They told me that they would have to replace the cartridge but did not have one in stock and that they would contact their supplier and get back to me. They charged me $230 which I paid in full. I gave them four days before I called to find out the status of their search. They claim that their supplier did not have the part but that they were contacting another supplier and that they would call me back. Several days later I had to once again call them to inquire about the status of my repair. They could not give me an update but said they would call me back. Once again I received no call to update me about my repair. I called back several times over the course of over TWO WEEKS without a single update or courtesy call on their end before they finally told me that they would not be able to find the part but could fix the shower by replacing the valve for $680. When I asked why it took so long to let me know and why nobody could be bothered to call me back the person on the other end was incredibly rude to me and hung up on me.
I called another company that day and they showed up the next day. He installed the part (which was a UNIVERSAL cartridge readily available by all suppliers) in 30 minutes.
Please do not be fooled by the positive reviews or by the defense that I’m sure this company will reply with. Call someone else

1 of 1 people found this review helpful.
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Company Response

Hello Murray, I have investigated as promised and reviewed all emails and phone calls. As you already are aware, with literally thousands of parts out there to replace your 16 year old part, our wholesalers had no luck sourcing the correct one. As Mike mentioned to you, the manufacturer of your system advised us NOT to install a 'universal' part as it was not potentially reliable in their opinion. The last thing we would do is to install a substandard part only to be held responsible for any damage caused by it. Unfortunately, this resulted in an extremely frustrating period of time for you and for that I profusely apologize. This is NOT the norm. We have discussed this situation as a team and how this should have been handled more effectively on our end. I am contacting you today Murray with a resolution. Paddy

Laura and Steve in Richmond hill
Laura and Steve in Richmond hill
2 reviews Richmond Hill, ON
10/10

New washing machine up and running!!!

First, thanks Harris Plumbing for getting here a day ahead of the arranged appointment. And thank you, Rick, for the installing new shutoff valves for our washing machine ( after our 1993 Inglis finally died) to replace our ancient and now leaking taps. Found Harris Plumbing through HomeStars which we've used several times and always with positive results.
-Laura and Steve

1 of 2 people found this review helpful.
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Company Response

Hi Laura and Steve and thanks so much for this great review and for taking the time to post it on our HomeStars page. We really appreciate your continued business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Very satisifed

Had a leaking tap in the laundry area - replaced taps in minutes - no fuss, no mess. Replaced kitchen taps and soap dispenser in the kitchen - difficult small space to work in and they did a great job.

0 of 1 people found this review helpful.
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Company Response

Hello and thanks so much for placing your review of your experience with us here at Harris Plumbing on our HomeStars page. We really appreciate it.
And no fuss, no mess is always our first choice. We always strive to ensure your experience is based on trust, honesty and respecting your home and property.
Thanks so very much for your business ~ and this review!

Stanley in Barrie
Stanley in Barrie
0 reviews Barrie, ON
10/10

Repairs to toilet, shower and water softener

Good and professional service. I have been dealing with Harris since I moved into my house 20 years ago. Never one complaint. They did a complete renovation of my bathroom 5 years ago and the work was as good as one can ask for. Honest knowledgeable Professionals.

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Company Response

Hi Stanley, Thank you for having us to your home again and for taking the time to write a review as well.
Mike, who was at your home, was happy he could help you with your plumbing needs and it is always a pleasure to speak with you. Thank you once again for choosing Harris Plumbing and we appreciate your business.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Excellent Service

I needed 2 services to be performed (a leaking pipe and a faucet installation). John performed the services quickly and efficiently. I'm very happy and will gladly recommend Harris Plumbing again.

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Company Response

Thank you for taking the time to let us know how we are doing. John is a very valuable member of our Harris Plumbing Family and we are fortunate to have him on our team.
Thank you for choosing Harris Plumbing and for recommending us again, we really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in York Region, Simcoe County and Muskoka, Harris Plumbing is family owned since 1974.

We invite you to experience the Harris Plumbing difference.

At Harris Plumbing Inc. we offer a complete suite of high quality, professional residential, cottage and commercial plumbing services that really raise the bar in Newmarket, Aurora, Barrie, Muskoka and everywhere in between. We are 100% focused on Quality Workmanship & Customer Satisfaction. Our customers are extremely loyal and delighted with our VIP-style service.

Water softeners, water conditioning, iron and sulphur removal - high quality equipment made right here in Ontario, tank-less hot water plus hot water tanks, drain clearing and camera inspection service, main sewer drain replacement - both excavation and "trenchless". Fixture upgrades like toilets, showers, bathtubs, etc. We are a fully licensed Well Contractor and Backflow Prevention Certified.

Steve Harris, a talented Master Plumber and entrepreneur, is firmly at the helm of this exceptional organization. Steve began his plumbing career in 1978 as an apprentice with his father and Master Plumber Ray Harris in the Richmond Hill area. Ray believed in old-fashioned hard work and perfection on the job. He demanded nothing but the best from Steve and taught him to accept nothing less from himself.

Since 2002 and under Steve's leadership and guidance, Harris Plumbing has grown to encompass a much larger geography to serve more clients, and offers a huge array of quality plumbing services to home owners and business owners who want to feel completely comfortable with the service they receive - from their first call to our amazing Client Service Advisors, to the friendly, uniformed and efficient service appointment by our plumbers, to our follow-up phone call to ensure complete client satisfaction.

Our entire award-winning team is continuously trained in the latest high quality products and services, equipped with high technology equipment and tools and brings a friendly, honest and trustworthy climate to this esteemed trade.

Our reputation for excellence is a reflection of our professionalism, hard work and commitment.

* Your call is always answered by a real person - any day or night even on holidays.
* Our expert technicians are hand-picked, highly trained, uniformed & in fully stocked, reliable trucks.
* Wells & pumps - we are a certified well contractor
* Backflow Prevention - we provide municipality-approved backflow testing, installation & surveys
* Water Quality Professionals - trust your family's water supply to a licensed, professional journeyman plumber. They alone are qualified to access your potable water system.. by law. Softeners, iron filters, chlorine removal, UV, Ozone, Reverse Osmosis, etc.
* Cottage Specialists - seasonal water systems are more complicated. Openings, closings, pumps, upgrades, repiping, winter water - We know cottages!
* Sewer main replacements & repairs - we offer "trenchless" methods for repairs plus full excavations when necessary.

Like most high quality, reliable plumbing contractors we have abandoned time/material/hourly fees and adopted "Up-Front Pricing". After a thorough diagnostic of your situation by our plumbers, we then offer you our professional recommendations with any available options, and pricing up-front so you can make your decision based on actual numbers and facts. We are prepared to proceed with your job immediately or at your convenience.

After-hours emergency services are available throughout York Region and Simcoe County. Professional, reliable services by our own licensed, local and insured craftsmen, we take pride in our work and will always respect your home, cottage and property.

Ask us about our "Harris Home Advantage Plan" - your opportunity to enjoy a limited membership VIP service club offered only to forward-thinking homeowners like you who really love your home and don't have time for unexpected plumbing breakdowns and devastating water damage! See all the details at www.harrisplumbing.ca/about/harris-home-advantage-plan-hhap/ or give us a call today.

Cottage services: water treatment systems, renovations, upgrades, pump upgrades repair & replacement, septic treatments, complete or partial re-piping.
Expert drain cleaning and clearing, repairs and complete main drain replacements.

We are truly "The Plumbers YOU Can Count On!" and we look forward to meeting you!
Call us today to arrange for your quote or service appointment. We're in your neighbourhood.

York Region:
Newmarket 905-853-8520
Richmond Hill 905-884-5882
Aurora 905-841-9211

Simcoe County:
Barrie 705-730-7950
Orillia 705-327-6540
Muskoka 705-762-3811
Huntsville 705-789-5578

CATEGORIES
Plumbing, Drain Services, and Bathroom Renovation
PRODUCTS
Offering 24/7 emergency service, we bring a complete suite of professional plumbing services for your home, cottage and business. We use only high quality products with the best warranties. Our workmanship is perfection and we guarantee everything we do for you. Water treatment - Novo high quality softeners, UV, RO and all types of filtration systems. Navien tankless hot water systems and hot water tank replacement. Quality fixtures + faucets replacements, outside drain cleaning, repairs and replacements. Expert repairs inside and outside your home, office or cottage.
SERVICES
Water treatment products including softeners, chlorine, iron, sulphur removal and custom solutions. Drain clearing and camera inspection service, main drain and water line replacement/excavations. Bathroom, kitchen and laundry room upgrades. Pumps of all kinds - well, jet, submersible, sump, sewage. Cottage services: water treatment systems, renovations, upgrades, jet & submersible pump upgrades, repair & replacement, septic treatments, complete or partial re-piping. Expert drain cleaning and clearing, repairs and complete main drain replacements.
BRANDS
We use only high quality brands with the best warranties. Toto, Grohe, Kohler, Moen, Novo, Navien, Bradford White, Maax, Mirolin, Lukx, Judo, Franke Kindred, Insinkerator, Myers, Hydromatic, BioSmart just to name a few
STYLES
We are clearly identifiable with logo'd vehicles & fully-uniformed plumbers. We answer our own phones when you call - always! We're honest, friendly, efficient and professional.
SPECIALITIES
We pride ourselves on our efficient customer service and quality workmanship - right from your original call to our Client Care Coordinators, to the talented, highly trained technicians, to the birthday card for your hot water tank! As Harris Plumbing, we are.. The Plumbers YOU Can Count On! and we will work very hard to earn - and keep - your business.
WEBSITE
https://www.harrisplumbing.ca
YEAR ESTABLISHED
1974
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cheque, cash, visa, m/c
LICENSES
Backflow Prevention, Master Plumbers, Well Contractor
MEMBERSHIPS
Baeumler Approved, Newmarket Chamber, Muskoka Lakes Chamber, Huntsville Chamber
LIABILITY INSURANCE
Yes
DIPLOMAS
Well Contractor, Backflow Prevention,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
none
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One year written warranty
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