They used an old rusted under-power portable duct cleaning machine to my furnace room to suck the dust from my heat ducts of my 2 storey house, and did not do a good cleaning job. Also, they try to charge extra or sell for things like disinfectant, furnance cleaning, dryer duct cleaning, water heater replacement etc. I found later that another ottawa contractor charges same $99 but uses powerful truck mount vacumn and clean furnace and dryer ducts.
- Approximate cost of services:
- $99.00
- Company Response
We use a portable duct cleaning vaccuum which hooks up directly to the ductwork, allowing for maximum power and enables us to keep the front door closed, preventing heat or cooling loss and/or escaping pets or children. Its power is the most efficient for cleaning and energy consciousness.
We have never charged for anything the customer has not agreed to before performing the service. It is customary for any business to advise a client of all the services available to them, especially when the original purchase was a discounted, single service item purchased online through a third party. Our technicians are well-liked by our clients and have always been considerate and never pushy.
Our prices are competitive and we do price matching when requested. Our services are satisfaction guaranteed and we are happy to respond to any concerns brought to our attention.