Ecowoods Inc.

We recently purchased a condo that had hardwood flooring in the main area but carpeting in the two bedrooms. We hired Francisco to remove the carpeting, lay new hardwood flooring in the two bedrooms, and refinish all of the flooring in the unit to look consistent. Francisco was very responsive with emails and he gave us a timely quote as our project was time sensitive. There were two small hiccups. The first was that our condo board requires that any construction stop after 6:00pm. We came to visit our unit after this time and found that Francisco's team was still working. However, a call to Francisco immediately resolved this issue. The second was that Francisco made a mistake on the depth of the hardwood needed which resulted in having to return the purchased hardwood and buying the right depth. This added $$ onto the initial quote. However, Francisco was deeply apologetic and split the difference with us. We highly recommend him as it is evident that he is passionate about customer service and cares about his company's reputation. Thank you for the great service.