BC Wide Home Services Ltd.

Heating & Air Conditioning
306-4885 Kingsway Burnaby BC V5H 4T2
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Heating & Air Conditioning
BC Wide Home Services Ltd.
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77%

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Reviews by rating (past 12 months)

Reviews for BC Wide Home Services Ltd.

Average customer rating:
7.1 10 (34 reviews)

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Julie from Burnaby
Julie from Burnaby
1 review Burnaby, BC
1/10

Cleaning Vents

I purchased a groupon for a discount on a furnace cleaning and servicing. I didn't know much about my furnace, but thought it should be about time that I have it serviced anyway. So for 69$ the guy spent 25 minutes doing something to my furnace and then sold me a filter, that in my opinion, I didn't need a 200$ filter but I took his advice and bought it anyway. Then he explained my vents needed to be cleaned, and they would do it for another 269$. The next day I suspected that I have been dealing with a charlatan and I called the competition. I learned a lot that day, first of all some professionals think the filter I bought for 200$ is a gimmic, while others knew very little of it, although they do carry them, they do not push sales, Now, in total 69$ (for the groupon) plus 269$, equals 338$. Funny thing, here I am thinking I got a deal while the competition does the same think for the same price...and I had a groupon. SO THERE WAS NO DEAL. Plus three other competitors explained that cleaning the vents in a house my size takes 3-5 hours. The BC home services guys did in in 1 hour. And they never showed me the 'dirt' in my vents, I asked but they didn't. And they sold my husband a cheap looking thermostat for 125$. I didn't mention, I have talked with them about my concerns, and they cleaned my dryer vents for free. I don't know but the competition states that just the dryer alone takes time, and that cleaning a house of vents and a dryer takes 4.5 hours...and as I mentioned these guys were here for 1.5 hours. Anyway,it's my fault for getting screwed by these guys. I paid them over 650$ for 2 hours labor, cleaning the vents, plus a filter and a thermostat. My advice 1) never buy a groupon for home services. 2) never hire BC Wide, they will rip you off. 3) never let someone in your home to work without agreeing on a total price before hand. If you can't afford to get ripped off....STAY AWAY from these guys.

2 of 2 people found this review helpful.
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Julian in Vancouver
Julian in Vancouver
1 review Vancouver, BC
0/10

Fireplace Cleaning

1. Didnt bring any cleaning supplies.
2. Completely rude and unprofessional.
3. Actually caused damage to our fireplace which cost us $250 to repair.
4. No one in management ever responded to our calls.

2 of 2 people found this review helpful.
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John Chwyl in Surrey
John Chwyl in Surrey
1 review Surrey, BC
1/10

gas fir place clean and service

The two servicemen arrived at my place and drove around the complex twice before I was able to stop them at the front entrance driving away.
2. They used no blanket on the floor when cleaning the fireplace.
3. They used my vacuum instead of providing a shop vac
4. I had to supply paper towels so they could clean the glass in
front of the fireplace.
5. Then they had the decency to charge me for the switch while
using my cleaning supplies.

3 of 3 people found this review helpful.
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marmirmic
marmirmic
2 reviews Humboldt, IA

First Review

0/10

Furnace repair

Do not call this company if you need to repair your furnace. They came back twice for the same problem and kept replacing parts and charging for them. After spending close to $1,000.00 and still having the same problem we decided to do research on the internet and was able to find the problem. We ordered the part and installed it ourselves with the instructions that were included. The furnace is working after almost a month without it.

3 of 3 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about BC Wide Home Services Ltd.

Since 1999, BC WIDE HOME SERVICES has operated with one goal in mind: making your home the most comfortable and energy efficient place it can be. Your furnace, boilers, hot water tank and fireplaces help regulate your house temperature and provide warm water for use. Keeping them maintained is very ...
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