Called Gord from ACADEMIA ROOFING & ATTICS Wednesday morning following the wicked wind that hit Toronto. Told Gord that a huge chunk of shingles were ripped off by the wind leaving behind the wood frame exposed. WITHIN HOURS OF THE INITIAL PHONE CALL, GORD SENT HIS TEAM TO THE HOUSE. The Academia team was in touch with me several times during the job explaining what was needed and giving me several options as well to correct the problem.
Gord's team WENT ABOVE AND BEYOND WHAT WAS EXPECTED as the team found other areas that needed attention that I did not see. The ACADEMIA team addressed those weak spots on my roof even though it was not part of our original contract and did NOT CHARGE ME for that EXTRA ATTENTION even though they had to stay longer than expected.
THIS WAS SIMPLY JUST THEIR PERSONAL TOUCH.
FAST. PROFESSIONAL SERVICE. ATTENTION TO DETAIL.
I AM VERY HAPPY THAT I FOUND ACADEMIA AND EXTREMELY SATISFIED WITH THE RESULTS.
YOU WILL BE TOO.
Thank you once again for providing step by step info on the process including before and after photos and the follow up afterwards.
peter the barber
- Approximate cost of services:
- $1,250.00
- Company Response
Peter the barber and like you I am old school, accountable and try to operate with thoughtful consideration of others. It seems to be rubbing of to my guys that serviced you and that makes me feel it is worthwhile. Now that your a previous customer you have become a priority at any time in the future. Gratitude and I hope to see you since you told me you use a straight edge and always with a new blade for an old -school shave.