We recently moved into a 100+ year old house which, to our surprise, had a leak on the top floor within the first month of us arriving. The previous owners had stated that part of the roof was new, but there were obviously some flaws in its construction. And to complicate things further, it is a flat roof, which can be far more difficult to build/maintain/repair. I called Academia mainly because of their prior excellent reviews, and I was not disappointed. Gordon explained the detailed process of fixing roofs over the phone, while Joe was up on the roof spending the afternoon repairing the suspect area with a large patch and then meticulously redoing each edge until he felt it was complete. Joe is obviously an expert at this. The repair LOOKED seamless, but the real test was to see what happened during the first rain. Luckily for us there was a windy night with heavy rains not more than 2 days later. This type of rain would normally have accumulated 2-3" of rain in the buckets that we used to keep the floors relatively dry. But after Joe's repair ... not a single drop! We were thrilled. It has been a few weeks now, and after multiple rainy days, I am very pleased to see that the repair is still keeping the 3rd floor as dry as a bone. We will eventually have to replace the entire roof - at which point Academia Roofing will be called again. Until then, I sincerely thank Gordon and Joe for their skills, knowledge and insight - after all the horror roofing stories I've read on Homestars, I can see why they continually get great reviews and end up with satisfied customers.
Norm Nasser DVM
Toronto Veterinary Emergency & Referral Hospital
- Company Response
We are really pleased to have been able to look after your problem and give you some peace of mind while your out there saving the lives of our four legged friends. Seeing how we have 2 horses, 5 dogs, 5 cats , 11 guinea fowl, 2 ducks, 1 rooster(always gets us up at 4 am) and 1 hen it is obvious why we have an affinity for Veterinarian's. Thank-you for putting your trust in us and for such a honest review. If were ever in a desperate situation with one of the kids, we know who to reach out to. Truly Grateful,GTB