Papa Plumbing

Plumbing
Vancouver BC V5Y 3C1
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Plumbing
Papa Plumbing
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58%

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Reviews by rating (past 12 months)

Reviews for Papa Plumbing

Average customer rating:
6 10 (26 reviews)

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Alex Feng in Burnaby
Alex Feng in Burnaby
5 reviews Vancouver, BC
0/10

Broken water supply fitting.

We feel totally ripped off by these guys. I called them up and the guy on the phone said there is a minimum charge of $380. Then the guy comes and blaming poor quality of the existing plumbing and saying it's big job. He called his boss on the phone and made us sign contract for $1500. The next morning, a different guy comes, called his boss again and now it's $2400. It took them less than 1/2 hour to fix the broken valve fitting. So they basically charged us $5000 per hour.

Approximate cost of services:
$2,300.00
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Company Response

Hi There,
Please call us so we can settle this matter. we have tried you a number of times to keep you happy.
Thank you

RC in Maple Ridge
RC in Maple Ridge
7 reviews Vancouver, BC
9/10

Repair of leak in foundation

We discovered a wet spot on the inside of our foundation after we had removed our flooring. Papa came to evaluate the damage and cost of work, gave us a verbal quote and left it with us to decide if we wanted to go with them. We did go with them, but he re-evaluated the work required and it came to a few hundred dollars more. He honored his original quote though. The next day his crew showed up early and stayed the whole day to finish the job. They had to dig up a flower bed along with the wooden ties and they tried to replace everything as it was before. Unfortunately they are not landscapers so I had to redo the garden, but that's a small issue. They were professional and answered all my questions. They kept me in the loop when they discovered issues with the foundation and drainage. I would recommend them.

Approximate cost of services:
$2,200.00
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Company Response

Thank you so much ! We really appreciate your feedback !!
That is very nice of you to take the time and write a review !
Thank you for understanding about the landscaping issue !!

Hans Lin in Burnaby
Hans Lin in Burnaby
2 reviews Burnaby, BC
10/10

Broken pipe in basement ceiling

the plumber came in shortly after I reported the incident to my insurance company. I called at 7am and they sent the guy to my house at 830am I was really impressed how fast he was able to show up. The plumber had to repair our main shut-off first, because it wasn't working, he could not get the valve to turn. So he replaced it with a new valve, and he had to shut off the main at city side, which cost a bit more I believe. The guy then replaced the broken pipe, and replaced the non-working main shut-off with a new one. The entire process took almost 3 hrs. Luckily my insurance company paid the entire bill. Overall I was quite satisfied with Papa Plumbing's speedy service, I'd recommend them to anyone for sure.

Approximate cost of services:
$850.00
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Company Response

Thank you so much !! Your review is so greatly appreciated !!

JY in Burnaby
JY in Burnaby
6 reviews Burnaby, BC
8/10

Pipe Burst

We had pipe burst last year and called Papa Plumbing right after we noticed the burst. They were able to find the location of the pipe burst and fix it quickly. The services were good except we had to wait for a while before they came. However we wouldn't blame them as it happened in late evening and we appreciated they were willing to come out and help at night.

Approximate cost of services:
$750.00
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glen liew in North vancouver
glen liew in North vancouver
1 review NORTH VANCOUVER, BC
10/10

plumbing and floor heating for the new house (6000 SF)

Papa Plumbing did the the plumbing and floor heating for the whole house (6000 SF) I built 2 years ago. They always get the work done on time and are always around whenever we need them. We are so lucky to know papa plumbing.

Approximate cost of services:
$40,000.00
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Company Response

Thank you so much Glen. It was a pleasure working for you and with you. Looking forward to more projects in the future.

elizabetha in Vancouver
elizabetha in Vancouver
6 reviews Vancouver, BC
10/10

new main water service installed

I had a water leak with water running over my front lawn. The company sent a service advisor with two helpers and they started the job right away digging a new, deep drench removing several big bolders. Very profesional they did the installing and repaired the damage to the lawn. Impressive how fast they were finished with the job the same day.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for your review ! That is so great. I have shared it with the office and Igy.. and he was so happy to read it !

andersa in Vancouver
andersa in Vancouver
1 review Vancouver, BC

First Review

6/10

fix plumbing

i used this company and found that they were good but somewhat expensive. we have an outstretched price negotiation. they finally came around and we settled on a good price and afterward they provided good service and we were very happy. i would recommend this company to others looking for a qualified plumbers.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. The feedback is much appreciated !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Papa Plumbing

When you need help with plumbing, heating and drainage, PAPA Plumbing & Heating Ltd always knows best! Servicing 24/ 7 all day everyday, PAPA's fully certified technicians (red seal certified drainage, heating and plumbing) are always up to the test. Any Commercial service or Residential service is no sweat for ...
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