Old West Windows And Doors Ltd No Longer In Business

I couldn't be happier with Old West from start to finish. I had three estimates and Old West was very competitive. What impressed me the most and made me choose Old West was the professionalism and customer service from the first time I called to request an estimate. I'm so glad I chose Old West because of their professionalism and quality of work and communication with me from A to Z.
I have a house that's 40+ years old and have done a lot of renovation and had a lot of trades do projects. Here is why Old West was great to work with and I would recommend them to anyone:
Rick the owner came right on time to do the estimate and answered all my questions and made great suggestions, while listening to what I wanted
- The professional and timely communication from the office staff about payment, scheduling of work, satisfaction with complete job, ease of payment, and professionalism with final paperwork
- Excellent installation crew, led by "Jeremy" - they protected my furniture and floors with drop sheets, worked efficiently and neatly, did excellent clean up, and showed me what they were doing, and walked me through when all was done, even showing me a tiny nick in the vinyl which was repaired a couple of days later
- the professionalism of the repair man who came to fill the tiny chip - he called to schedule an appointment, arrived right on time, and worked efficiently and neatly
- follow up from the office to ensure I was completely satisfied before a bill was sent for final payment, and then a few weeks later a hard copy was mailed to me
All in all I cannot emphasize how happy I am with the finished product, the value for the amount paid, the quality of the work and the customer service from start to finish. I chose this company because of how prepared, knowledgeable and professional Rick was from the moment he arrived to do the estimate, and I know I chose wisely. Windows are a huge investment and you get what you pay for. I had confidence in Old West from the first conversation I had with them and I am so glad I chose them, as they really know what they are doing, and take pride in doing the job right. I will be replacing all the windows on the other side of my house next spring, and I won't even bother to get an estimate from any other company, as I couldn't ask anything more for quality, price, workmanship, and a completely professional experience.

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