Slow with responding. Hard to keep communication with.
Never feel like I am an appreciated customer.
Had issues my garage and took a while to get handled.
Had my garage door kicked in last Friday. Was hoping they could send someone round and repair, of which I would gladly pay for. I figured they would help, being as they installed the garage. Potentially looking for a basement development, but, not dealing with this company. They don't care about me as a customer.
- Approximate cost of services:
- $23,000.00
- Company Response
Thank you for taking the time to bring your concerns to our attention.
I am truly sorry that this has been your experience with us.While I am not personally familiar with your garage development, I would welcome the opportunity to speak with you further to better understand your frustrations. Not only so we can address your concerns but also use this as a learning opportunity to ensure another client doesn't have the same experience.
Sincerely,
Chloe Horne
Office Manager