Mona Home And Office Cleaning

House & Apartment Cleaning
Markham ON L3P 1X5
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HomeStars
House & Apartment Cleaning
Mona Home And Office Cleaning
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83%

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Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.5 10 (241 reviews)

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Carlos Ford in Markham
Carlos Ford in Markham
1 review Markham, ON
6/10

Home Cleaning

Macey and Judith came to our home and did an exceptional job. They were on time and thorough. Very pleased with their work and would definitely recommend them to others...

Approximate cost of services:
$300.00
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Company Response

Hello Carlos, we are so happy that you were happy with your cleaning service. Our cleaners love to clean homes like yours. Whether your home is weekly or biweekly we try to complete an exceptional job every time. Macey and Judith will be happy to hear the review from your house.

Private User
Private User
Private User reviews Toronto, ON
10/10

House cleaning

This review is long over due....I have had Mona in my home several times and I am always impressed by their attention to detail when cleaning my home! Ive just done a walkaround my home and my bathrooms and kitchens are pristine! A big thank you to Donna and Macey!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Whether you were happy with the cleaners this week or last month we are very happy to receive your positive feedback. Donna and Macey will be pleased with your review. We take pride is giving attention to detail and providing you with pristine bathrooms and kitchen. Thank you!

VK from Toronto
VK from Toronto
1 review Toronto, ON
10/10

Home Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

"Thank you to Donna and Judith for the awesome work. It's great to have the bathrooms sparkle again. You were able to accommodate my request for a Routine clean and stay longer than initially quoted. VK, Toronto"

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

Thank you VK for your positive feedback. Donna and Judith will be very happy with your review. We try our best to accommodate any requests whether it is staying longer or providing an extra service. We like to hear that your bathrooms are sparkling again.

C East York in Toronto
C East York in Toronto
1 review Toronto, ON
10/10

Home Cleaning

I was really happy with the service that Macey and Gloria provided, they went above and beyond. They have a very delicate approach which was important to us. Look forward to using them again.

Approximate cost of services:
$75.00
1 of 1 people found this review helpful.
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Company Response

Thank you C for your review. Macey and Gloria will be happy to hear about your praise. All of our cleaners do their best to be delicate with your furniture. It is important to us that you are satisfied with your cleaning service.

Private User
Private User
Private User reviews Toronto, ON
10/10

Regular Cleaning

Macey has been doing a wonderful job cleaning my condo (Thank You). As well, the staff at Mona is very quick to positively respond to my emails and their staff is always considerate of any notes I may leave them. I have been a customer for a few years now and would highly recommend Mona!

Approximate cost of services:
$80.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your recommendation. Your feedback is greatly appreciated. Macey will be happy to hear about your review. We try to provide well rounded customer service in all the things we do here at Mona.

Private User
Private User
Private User reviews Toronto, ON
10/10

Condo cleaning

After many unhappy tries at finding reliable cleaners I discovered Mona. My regular guy, Daniel, does an awesome job. during the holidays Macey and Donna filled in and were also excellent. Great service, expert and efficient cleaning and reasonable rates. Perfect.

Approximate cost of services:
$105.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the most wonderful review. Your feedback is greatly appreciated. All of our cleaners appreciate the review. When one cleaner has a full schedule we have others who can fill in. We take pride in providing reliability, great service, expert and efficient cleaning service at reliable rates. Thanks!

cathyannjacobs
cathyannjacobs
6 reviews Toronto, ON
7/10

Regular cleaning

Macey and Judith from Mona Cleaning have been doing a nice job on my biweekly cleans and I find the cleaning has been improving over time as well. The company also responds quickly to my email communications. With children and pets in the house, I like their use of environmentally friendly products.

Approximate cost of services:
$105.00
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Company Response

Thank you Cathy for the feedback. Macey and Judith will be glad to hear about your review. We take pride in providing environmentally friendly products. We look forward to your next bi-weekly clean.

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

Weekly cleaning

I have been using Mona cleaning service over the last 2 months after my previous cleaner moved away from the area. Monica is my regular lady - love her. She understands the level of cleaning that I require and open to feedback. At a point in time, I noted certain areas were not dusted properly and wrote an email to Arlene/Mandy. Monica offered to come by the next day to clean the areas! This week she came with Nori and they are both awesome!

Arlene and Mandy have been very helpful as well with my emails and to pass on my messages to Monica.

On top of the great service, I love the fact that they are using natural products to clean my house.

Overall I am happy with Mona and I would recommend Mona to all my friends!

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful feedback! We are so happy to have you on board for weekly cleaning. Monica enjoys it too because she knows exactly what you are expecting and how to consistently deliver that! We look forward to your continued business.

Tammy in Scarborough
Tammy in Scarborough
9 reviews Toronto, ON
10/10

Biweekly Cleaning

Macey and Gloria came to clean my house last week and I was so pleased! I had made a special request to have my fridge cleaned out and was not disappointed! I was really impressed with their attention to detail. Thanks for great service!

Approximate cost of services:
$105.00
1 of 1 people found this review helpful.
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Company Response

Hello Tammy, Thank you for the wonderful feedback regarding the cleaning that our team provided! They will be thoroughly pleased as they are very detail focused and get a kick out of outstanding cleaning results. We look forward to your continued biweekly cleaning with us. Happy Holidays!

Private User
Private User
Private User reviews Toronto, ON
10/10

Home cleaning

Contacted Mona to get a quote, price was right in my budget.
I'm very thrilled with the clean, the cleaner they send was Donna.
Looking forward to signing up for by weekly service.

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

We are so thrilled that you enjoyed your cleaning and look forward to servicing you on a biweekly basis!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your ...
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