Mona Home And Office Cleaning

House & Apartment Cleaning
Markham ON L3P 1X5
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HomeStars
House & Apartment Cleaning
Mona Home And Office Cleaning
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83%

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Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.5 10 (241 reviews)

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claudette.n.ali in Toronto, Ontario
claudette.n.ali in Toronto, Ontario
1 review Toronto, ON
10/10

Home routine cleaning

I was really satisfied with Judith's work! She was prompt and very thorough. I would definitely recommend her again!

Arlene was also very helpful with accommodating my schedule and was very friendly as well.

Thank you!

Approximate cost of services:
$125.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Claudette, Thank you for taking time to comment on your satisfaction with your house cleaning! We are thrilled to hear that your experience with us from scheduling through to your house cleaning was a pleasant one!

Team Mona

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Office Cleaning

Fiona from Mona's Home and Office Cleaning cleaned our office last week. She did a great job; the place was spotless when she left. She even offered to clean up a mess I made as she was leaving after her work was done. As an added bonus, Fiona is a lovely person and meeting her was an absolute pleasure.

Approximate cost of services:
$60.00
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Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

It is our pleasure to service your office cleaning! We take pride in our work and Fiona will be pleased to hear your kind comments!

Team Mona

Tina in Scarborough
Tina in Scarborough
1 review Toronto, ON
10/10

Cleaning Services

I had my first cleaning with Mona Cleaning Services and they were very true to their word. The lady Judith showed up and did a great job. She works very hard and I appreciate the work that she does. I am now on a regular cleaning schedule with Mona and would definitely refer them.

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time Tina to comment on your house cleaning! We appreciate your returning business and offering to refer Mona is the biggest compliment for us!

Team Mona

SL
SL
1 review Whitchurch-Stouffville, ON
10/10

Sparkling bathrooms and kitchen

Monica and Norie did an amazing job! My bathrooms and kitchen were super clean - I have never seen my appliances sparkle! We previously had another cleaning company do our home, but we weren't satisfied as they rushed through to complete the job within the specified time. Monica and Norie were very detailed in their clean, and made certain to not miss anything. If they couldn't get to something, I was notified and I made a mental note for the next clean :) I would much rather a cleaner that does a thorough job than have someone "clean the whole house" in a rush. Thank you again for a great job! Would highly recommend!

Update: Nadia recently started to clean my house, and she is top notch! Super friendly and does an amazing job. She goes above and beyond!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Your comments are very much appreciated on your house cleaning! We agree that a great house cleaning is all in the details and are thrilled that you noticed the sparkle in your appliances! We look forward to our future cleaning appointments with you!

Team Mona

Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
8/10

House cleaning

For the cleaning service alone, I would have given a much higher score. Fiona from Mona's did a great job cleaning - she was attentive to detail and open to the nitpickiest of feedback that a clean freak such as myself would have. Fiona gets a 9.5/10! Unfortunately, Mona's prices are significantly higher than even the most expensive cleaners I've ever had in, and the office is slow to respond to emails. When I notified them we wouldn't continue the service because we found the price too high, they didn't even bother to reply. Based on my experience, you'll get a good clean but it will come at a high price.

Approximate cost of services:
$118.00
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Company Response

Thank you for sharing your positive feedback on your house cleaning! At Mona, we pride ourselves in the details we include in our house cleaning to ensure we meet the expectations of the most nit-pickiest clients.
It is important to us as well that we advise our clients upfront of our service costs.
Our sincerest apologies that an email reply did not come out as quickly as we would normally send it as we have had a recent office move to Main Street in Markham.

Denika A.
Denika A.
1 review Toronto, ON
9/10

House cleaning.

Donna was very nice and did a great job cleaning our home! She arrived on time and met all of my expectations. My experience with Mona Cleaning has been very positive. I can't wait to book my next cleaning!

Approximate cost of services:
$190.00
1 of 1 people found this review helpful.
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Company Response

Denika, we are thrilled that your experience was considered a positive one and we look forward to seeing you at your next house cleaning!

Team Mona

Melissa
Melissa
1 review Toronto, ON
10/10

Great routine cleaning from Judith

Judith cleaned our home at the end of April and did a very thorough job! She passed my inspection with flying colours, as I am quite OCD, and on top of that she was such a nice lady. Very happy with the service that she provided that day.

Approximate cost of services:
$101.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the wonderful review Melissa! We stand by the home and office cleaning our team delivers and we are happy to hear we passed your inspection!
Team Mona

Laura from Markham
Laura from Markham
2 reviews Markham, ON
10/10

Still so happy with Norie from Mona Home and Office Cleaning

I can honestly say that from day one I have been extremely happy with my cleaner, Norie, she has been reliable, efficient and trustworthy for all the many years she has been cleaning our home.
Thank you Norie! I highly recommend Mona Home and Office Cleaning.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Thank you Laura for sharing with Mona Home and Office Cleaning that after many years you would still Highly Recommend Mona's cleaning services! It is our pleasure to provide you with reliable, efficient, trustworthy service! Your thanks will be shared with Norie!

Team Mona

Tasha in Burlington
Tasha in Burlington
2 reviews Markham, ON
10/10

Home cleaning

Norie is amazing! Goes above and beyond. You know when she's been here because not only does your house look amazing it also smells amazing!! We are very satisfied and will definitely recommend this company!

Approximate cost of services:
$147.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Generator in Toronto
Generator in Toronto
1 review Toronto, ON
10/10

Our office cleaning is changing our lives!

We have been working with Mona Home and Office Cleaning for over a month. Soffee is doing an amazing job. Even with only two cleaning days a month, we keep getting compliments on how great the office looks.

Approximate cost of services:
$140.00
1 of 1 people found this review helpful.
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Company Response

We love to change Lives at Mona Home and Office Cleaning! How wonderful to hear that our office cleaning is generating compliments for your business! It is our pleasure and amazing to hear. Your compliments will be shared with Soffee.

Team Mona

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your ...
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