Done Right Roofing Ltd

Skylight Installation & Repair
AB T2Z 0N3
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Reviews for Done Right Roofing Ltd

Average customer rating:
9.6 10 (393 reviews)

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Evan L.
Evan L.
2 reviews Calgary, AB
10/10

Roof replacement

Done Right roofing did a great job with our re shingling project. They were quick, efficient and the invoice was identical to the quote. Highly reccomended.

Approximate cost of services:
$8,500.00
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Company Response

We appreciate you sharing your experience, thank you Evan!

Lorne
Lorne
1 review Calgary, AB
10/10

Reroof of home

DRR has a high performing team that works true to their motto. They were able to present me with product choices that met my requirements and even brought me a sample to test. They chose suitable days to do the work (good weather; and when I was around) and they came when they said they would. Their schedule duration was spot on and they kept to their quote. They made sure I was happy with all aspects of the job before leaving. I've had a positive experience and will recommend DRR in the future.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the kind words, Lorne! Great to see that the experience was positive and everything was scheduled smoothly.

Private User
Private User
Private User reviews Calgary, AB
10/10

Eavestrough addition/repair for drainage issue

We had a need to add some missing eavestrough on a section of our house that the builder missed. DRR came out and installed some new eavestrough and it was done quickly and looks great however it was not really making any difference and we were still getting water down the side of our house so I called DRR to come out and have another look to see if we could get to the bottom of the issue. Darcy was very quick to respond to us come out to our house, re-assess the situation and work with us to come up with a solution. Although we were scheduled for Thursday he found some time in his schedule and Darcy and Mike arrived on Tuesday morning and completed the work quickly and professionally. They were both very professional and we are very pleased with the quality of the work. Not only did they fix and augment the previous repair, but they tested it by pouring several pitchers of water down the roofline to ensure that the water drained properly and nothing was leaking down the side of the house as it was previously doing. Also, thanks for the tip and installing the missing splash guards on our inner corners of our eavestrough and drainage issue area. We would definitely recommend DRR to anyone in need of their services. Great job!

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

We are so happy to hear that everything worked out smoothly in the end and that you were pleased with your experience. Thank you for taking time out of your day to share this!

Barbara in Calgary
Barbara in Calgary
2 reviews Calgary, AB
10/10

New roof

I found this company on HomeStars and was very happy I chose them. I appreciated Darcy's honesty and thoroughness. Mike and the crew worked quickly and did a great job and clean up. Would highly recommend this company.

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Barbara,

Thank you for taking the time to review Done Right Roofing! We really appreciate your feedback.

JW
JW
1 review Calgary, AB
10/10

New Roof

We are extremely happy with the entire process of having our Roof Replaced through Done Right Roofing. Darcy was extremely professional from our first interactions during the estimating process through to our final inspection after the roof was completed. We found all of the employees we dealt with the be responsive and supportive and would highly recommend Done Right Roofing to others looking for a new roof!

Approximate cost of services:
$9,100.00
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Company Response

Thank you for taking the time to share your experience! It was a pleasure working with you.

sjmccombe1
sjmccombe1
1 review Calgary, AB
10/10

New ashphalt roof

Done right roofing did an amazing job, on time , effient and I paid the quoted price. We had an
Amazing crew that wanted to work hard and do a good job, no shortcuts. I was pleased with the company from beginning to end.

Approximate cost of services:
$7,600.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to review our company. We are very pleased to see you that you had a smooth process!

Carolyn Kremer from Calgary
Carolyn Kremer from Calgary
3 reviews Calgary, AB
10/10

Eaves Trough Replacement/Facia Repair

Done Right Roofing was my choice because of their competitive quote and the fact that they were a one stop shop for both my eaves trough replacement and facia repair. Darcy made an appointment to meet me and we discussed the various options together. Brian and his assistant were able to do the whole installation and clean up in a day...and not a very warm day at that! All staff in their various roles were friendly, efficient, competent, and listened to me, their customer. I would highly recommend them, and have them do future work!!

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It's always great to see that our services don't falter even in cold weather! Thank you for taking the time to provide feedback and for choosing Done Right Roofing.

Ren &.
Ren &.
1 review Calgary, AB
10/10

Shingle re-roofing

The project was done very professionally, from the inspection, quotation, scheduling, follow-up questions, actual re-roofing up to clean-up and release of warranty certificate. Darcy knew how to treat customers right. The crew were very good too. Amanda and Sara made the scheduling and follow up smooth too. We requested for a warmer day installation in winter time and DRR obliged, we were happy it's done on a sunny 'warmer' day. This project also gave us some discount from our home insurance premiums! Thanks Darcy and the whole DRR team. Keep up the good work!!!

Approximate cost of services:
$7,000.00
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Company Response

Thank you so much for taking the time to leave us a review. We really appreciate the feedback. It was a pleasure working with you!

Trevor in Calgary
Trevor in Calgary
1 review Calgary, AB
10/10

Accurate Quote, Timely Communication, Clean and Efficient Install

A friend recommended Done Right based on a great deal he had seen and the friendly, efficient quote he got.
For us as well, everything from the quote, to the communication leading up to the day, to the actual install was great. The worksite was tidy the day of and they completed the project very quickly. Looks awesome.

Approximate cost of services:
$4,500.00
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Company Response

Thanks for taking the time to give us a review!

Tyler in Calgary
Tyler in Calgary
5 reviews Calgary, AB
10/10

New Roof in the winter

UPDATE Nov-2017 -- Upgraded to 10 stars for Done right roofing. 10 months on and no issues what so ever. You can trust these guy to do winter work properly. Roof looks great

I'm going to do this review a bit differently. I'll do it now and then update it after a few months to see how everything held up.

So I contacted Done Right Roofing for a quote to get my roof redone in spring or summer. I was convinced by the sales guy to get it done in January for a large discount. I had heard horror stories from other people about getting a roof done in the winter because the general rule of thumb is that the roof shingles will not seal until summer and there is a high potential for leaks. I was convinced by the sales guy that this wasn't so much the case with the new adhesives on shingles and the fact that Done Right carries a 15 yr warranty themselves to cover any leaks or problems that may arise. He said that he offers a few spots in January at a discount in order to keep his crews working through the slow season of winter. Done Right doesn't sub out anything and wants to maintain its workforce throughout winter....made sense to me so I went ahead and signed up for a January install.

They ripped the old roof of last week in -20 weather, then waited until the Chinook to hit before they did the shingling. The job was completed in a day and the crew was very pleasant and respectful and cleaned up their mess without any problems. The Customer Service girl (Sarah I think) was very easy to deal with on the phone and was a voice of reason when I started getting nervous about doing my roof in the dead of winter (so many people told me not to do it, but the discount made the risk worth it in my opinion...not to mention that the 15 yr warranty gives you a bit of peace of mind)

So now I have my beautiful new roof and I'm kind of playing the waiting game. I'll be checking my attic for leaks and I will come back on here and let you all know how it went after 6 months or so. I've currently given them 4-stars but will upgrade to 5 stars if everything checks out after winter. But all in all I would say that the experience of getting a new roof with Done Right Roofing has so far been very positive. Good price, good customer service and my new roof looks great. As long as I don't have any problems associated with installing a roof in winter then I would have no problems recommending Done Right Roofing to anyone.

Review has 1 previous version
Approximate cost of services:
$5,000.00
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Company Response

Thanks for the review Tyler. We appreciate the honest feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Done Right Roofing Ltd

As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.

WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.

Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.

OUR ETHICAL REVIEW POLICY
Online reviews are becoming a major decision-making factor for homeowners choosing a contractor. Unfortunately, there are many instances of companies misleading consumers by scripting and paying for ratings and reviews. Some review sites may not have policies and procedures in place to prevent this.

Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.

Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.

CATEGORIES
Skylight Installation & Repair and Roofing
SERVICES
Residential Roofing - Asphalt Shingles Residential Roofing - Rubber Roofing Eavestroughs, Soffit & Fascia Siding Cladding
BRANDS
Malarkey Owens Corning BP
SPECIALITIES
Unlike other Calgary roofing companies, our specialty is working directly with homeowners, not with insurance companies or builders. In addition, we focus on installing asphalt or rubber shingles for residential products. It's all we do!
WEBSITE
https://www.calgaryroofingdoneright.com
YEAR ESTABLISHED
2003
PAYMENT METHOD
Cheque, Cash, MasterCard, Visa, E-Transfer
LICENSES
City of Calgary, Alberta Prepaid Contractor
MEMBERSHIPS
BBB,Canadian Home Builders Association, Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty, fully transferable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.