The summer of 2019 was the year that my wife and I made the decision to finally do the landscaping around our property. Our home had fallen to the wayside after having kids, due to lack of time to perform basic maintenance. Our primary interest was in reducing the amount of time required to maintain the outside of our home. Thus, we knew that we had to hardscape most of it and add a bit of softscaping (plants and trees etc.) also.
I contacted 4 of the best reviewed and reputable landscaping companies in my area. Of all the companies, Matt from Paradise Home Landscaping made the best first impression on me. He was immediately very likeable and easy to talk to. He offered some great suggestions and more importantly, he listened to the vision of how I wanted our home to look. The next time I saw Matt, he provided me with a design idea of what the project would look like. Every idea/request that I mentioned to Matt on our first visit was implemented in his design. I was immediately very impressed.
After meeting with all 4 companies, my wife and I had to now decide which company we were going to go with. We went with Paradise Home Landscaping and it was really a no-brainer. All 4 companies had a similar price-point, so cost was not a concern. After all, we know that “you get what you pay for”. What stood out the most was Matt. His customer service skills could not be matched by the other companies that we met with. Matt listens very well, has a very keen eye for detail, amazing design skills, and is very responsive to e-mails and texts. Matt clearly knows the importance of making the customer happy and has top-notch customer service skills.
The first day that work began on our home, we met Matt’s crew which consisted of Matt himself, Allen, Zak, and Nick. The crew was very friendly and work extremely well together. I had the luxury of being at home for the duration of the project, which took about 3 weeks. I would say that our project was a large one because we landscaped the back of the house, the side yards and the front. It was a “total” landscaping project. The crew arrived early every morning and worked extremely hard, each-and-every day (regardless of whether). If you have never done a landscaping project on your own then you may not know how hard the work is. The work these guys perform is really back breaking. These guys move very quickly, carry a lot of heavy material, and also work in extreme weather. The days were very hot for pretty much the entire project. Folks, please be good to the crew and offer them water and drinks as it doesn’t take much to become dehydrated in that line of work. Keeping the crew hydrated serves to make them more efficient by keeping their energy levels up and benefits you by having the project completed in a timely manner.
Matt’s customer service skills were very apparent throughout the entire project. He constantly kept me informed and involved of any critical decisions and he also gave me daily updates of the work progress…. simply amazing. I really wasn’t expecting that level of attention and I was very pleased. Any questions I had during the project were responded to by Matt very promptly via e-mail or text.
Matt managed to keep the project timeline/turnaround time within the time frame he said the project would take. Matt and his crew executed the work with precision and the final project was spot on when you compare the finished product to the designs Matt presented to us initially. We were very, very pleased with the final project and quality of work. The transformation of our home was drastic, it really looks Amazing. We have received a lot of compliments from neighbors. I am very thankful that I learned about Paradise Home Landscaping and that I choose them to do our landscaping. Choosing the wrong company to do your project can be a nightmare. Moreover, I am extremely thankful that Matt and his crew also took on this project. I truly felt that I was in the presence of a “master” having Matt on this project.
Folks, you would be hard pressed to find a company any better than Paradise Home Landscaping. For quality of work and customer service skills, they cannot be beat. You may get better pricing out there but you must also bear in mind that you really do get what you pay for. This isn’t the type of work that you want to skimp on cost. You want it done right the first time, period. You cannot go wrong choosing Matt and Paradise Home Landscaping. Let these guys transform your home into the “paradise” you envision your home being.
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