Rob and Luke,
We have been using your system for a few months now and it would be remiss of me not to write this short note to thank you for all your work. The entire job, from planning through to its completion was done efficiently and effectively. Your desire to meet our needs and complete the task with high standards and quality of workmanship was noticed and appreciated. In addition, you were extremely clean and tidy and there was no evidence of wires or drywall dust when you were done. You were great to work with, extremely personable, professional and knowledgeable.
The system works perfectly. Am not technically inclined and to have something so user friendly with all the programs and media coordinated is truly a testament to the caliber of work you do. And your service standards are also to be commended. When I called for some assistance you followed up immediately and resolved the issue quickly and efficiently over the phone while patiently prompting and directing me to reset the system. Much appreciated.
All in all – a great experience. Best wishes for continued success. Well deserved.