Stonehouse Property Care Inc.

Lawn Maintenance
Toronto ON M1P 1A1
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HomeStars  >  Landscape Contractors & Designers in Toronto  >  Stonehouse Property Care Inc.  >  Landscaping/Irrigation. Disappointed!
Paul S in Toronto
Paul S in Toronto
4 reviews SCARBOROUGH, ON
1/10

Landscaping/Irrigation. Disappointed!

Contacted Andrew after seeing positive reviews on Homestars. My front lawn had been taken over with Quack Grass and Creeping Charlie, my back lawn had been over run with purple flowers. I hired Stonehouse to tear out all the front/back lawns, replace backyard flowerbeds, lay down river rock and install an irrigation system. Andrew was friendly during the consultation and his crew worked really hard during the job. Then it fell apart. I had a new driveway laid down and had asked for the bin to be put on the street, Andrew put it on the driveway and it missed the plywood, tearing up my brand...new...driveway. The lawn and irrigation system went in well but the black eyed susans I'd asked for arrived wilted and dead while the shrubs completely died soon after. I spent two months e-mailing Andrew asking for the dead plants to be replaced but he was clearly onto other jobs and didn't want to come back. I've had to bring the driveway company back to repave half the driveway and find a new landscaper to finish the job. In fairness to Andrew I deducted most of the driveway repair and the cost of the new plants from what I had held back on the job.

Now in the spring the purple flowers have come back in the backyard!!!!

I treated Andrew and his crew with total respect and paid a large part of the job in cash. I understand that it makes more financial sense to move your crew to the next big job rather than tie up a guy and a truck to finish the last one right but it is terrible business. I can see from other recent reviews that I'm not alone in receiving this treatment. This was an expensive job, I can't believe it ended this way.

Approximate cost of services:
$16,000.00
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