Oxxo Roofing Company

From the initial quote to the final shingle Amilcar and his team were professional, respectful and courteous. Our old roof needed to be removed, slightly repaired and replaced. As well we had the OXXO team install a skylight and replace eaves troughs. Not only did the team begin a few days earlier than expected they completed the job in 2 days leaving the house and yard clean and without damage. We have since referred OXXO to many of our friends.

Oxxo Roofing was referred by a friend. They were very responsive to my enquiries, from original quote to job completion. Always at the end of the phone. Corrected deficiencies without haggling. Willing to learn and willing to please. Job was done quickly and Job site was always clean. I'd like to slag other roofing companies I have used in 25 years of home ownership but I'll settle with saying that working with Amilcar was by far the most pleasant.

Oxxo did a great job. Very reliable and gave us a good price. They came on time and cleaned up their mess. They are good people. I would highly recommend them.

I wanded to say to sr.EE midtown the accidents happen does not mean that they do know what they doing...
Amilcar and Cris they are young but professional ...they did a GREAT job on my roof ..answered all my questions with education.. fineshed the work on time,clean no mess excellent...
I called OXXO ROOFING 11:00 pm because my sister was with water at home, 11:30 pm they were at my sister's house to fix the work that had been done by others...thank you guys continue your excellent work....

new flat and shingles roof.Amilcar and Cris and his crew worked hard to finish the job professionally and on time.The crew worked diligenlty through out the day without any unecessary banter or blasting music and answerd any of my questions in a respectful and pleasant manner.This says alot about the owner who was always easy to get a hold of and very straightforward.

Now only a thing i didn t understand because people that say still exists that OXXO no and a good company some thing stranger if it passed.....

Congratulations OXXO and continue with good works!...

THE GOOD....
- Amilcar and Cris (owners of OXXO) used the sales tactic of providing the lowest cost quote to reslope and redo my flat roof. As you’ll see, I ended up learning the hard way, “you get what you pay for”.
- Very prompt in returning my phone calls

THE BAD....
- The job start date was delayed by a couple of weeks and the re-roofing job ended up taking about four days to do (it should have taken only two)
- The problems started when it rained heavily overnight in the middle of the roofing job
- Because they didn’t tarp the roof overnight, there was leaking inside the house
- They offered to get the interior damage fixed by contractors they knew, while wanting to be immediately paid for the roofing job
- To OXXO’s credit, they accepted my demand to go through their insurance company for the repairs and that I would hold back payment for their reroof work until the interior damage was fixed; I needed to holdback payment, as their insurance company told me that they wouldn’t pay 100% of the damage
- After the overnight rain and leaking incident, OXXO finished off the flat roof and claimed the roof was now water tight
- As you can see in Picture #1, there was water dripping into the eaves from UNDERNEATH the top flat roof layer.
- In other words, there was water now trapped inside the flat roof because OXXO applied the top roofing layer while the roof was still wet after the rainfall, sealing in the moisture; OXXO just said this will eventually dry out

AND THE UGLY....
- After the completion of the roofing job, within a couple of months there were 2 more leaks, which OXXO’s insurance company refused to cover. The insurance company would only cover the first leak during the OXXO installation.
- I didn’t ask OXXO to come back and fix these 2 leaks, because I didn’t want them near my roof anymore….they’ve done enough damage
- As a result of these new leaks, I got two independent roofing inspector reports which indicated:
a) The top flat roofing layer installed by OXXO was not adhering to the plywood (See Picture #2)
b) Many flat roofing joints were coming apart because they were not torched down properly by OXXO (See Picture #3)
c) Where the newly installed flat roof meets the shingles, rather than overlapping the joint with new shingles and a water/ice shield, OXXO just simply caulked the joint
d) There is staining on the stucco exterior because of leaking from underneath the soffits (See Picture #4)
- Here are two quotes, one from each of the two roof inspection reports
1) “The roof has deficiencies in its application consistent with poor workmanship leaving the whole roof in need of replacement”
2) “With these conditions the roof will always have problems and leak, especially where rubber butts to shingles. For the above reason, roof should be replaced”
- I’m now out-of-pocket over a couple of thousand dollars to temporarily fix the roof and repair leaking damage
- On top of those out-of-pocket costs, I followed the two roofing inspectors’ recommendations and replaced OXXO’s roof.
- I chose new roofers through Homestars again…it cost me a lot more than OXXO but again “you get what you pay for”
- The new roofers showed us (See Picture #5):
a) The “new” plywood installed by OXXO was covered in mould because of water trapped inside the flat roof. Recall, OXXO had applied the top roofing layer while the roof was still wet after the rain damage
b) OXXO had simply installed the “new” plywood on top of the old roofing layers. OXXO said they would strip the old roof layers back to original plywood which they obviously did not
- Luckily I end up not paying OXXO for their hack job. Having their insurance company take so long to settle a claim allowed me to holdback payment to OXXO, long enough for the subsequent roofing problems to appear.
- On a final note, Cris from OXXO called me with a swearing barrage and a threat to sue for payment for their defective roof.

The quote from OXXO was the least expensive of the four quotes I received. Better than that, Amilcar and his team were polite, fast, clean, did quality work, and charged exactly what they quoted. When one piece of the work wasn't done quite how I envisioned it, Amilcar said "no problem" and re-did it on the same day with no argument or issue whatsoever. FANTASTIC!

Amilcar and Chris are clearly excited to build a successful and reputable business in Toronto. This was obvious in your their hard work ethic from start to finish. Men of their words. They quoted the job to the dollar and followed through with every commitment in a clean, organized and timely fashion. A quality and cost efficient job well done, and I would recommend them to anyone. Thanks Boys!

Our house has both flat and shingled sections, and we were looking to have the flat section replaced. Our home inspector's estimate for this work was $3,000. All of the quotes we got from the big companies on this site were for $6,000 or more; and those were the ones who bothered to return our calls or show up for appointments.

I saw an Oxxo sign in the neighborhood and called for an estimate, which was performed the next day. The quote for the entire roof (flat and shingles) was $4,300, way less than the bigger companies wanted for just the flat, and the cheapest of all the licensed people we had quote for us.

We went ahead with the work, which Oxxo completed over two days last week. They were friendly and quick, and cleaned up the driveway and yard to leave it just as they had found it. The roof looks great and we saved a bundle, with no hidden costs or unexpected add-ons.