Kind, Empathetic, and skilled service
We needed peace of mind with our gas stove and Protech came through better than we couldve imagined. Jessie could have come in, ran a couple quick checks and said it all looks good, taken his fee, and they wouldve, technically fulfilled their obligation to us. Instead, Jessie understood there was genuine concern for safety, and took the time and effort to ease our minds by thoroughly checking every part of our gas stove and showing us how everything looked and functioned. He was as thorough as possible and was patient and kind throughout.
This is a business that truly treats customers like they would their own family. This is the service we would all hope for, but dont always experience. Protech will give you the service you want combined with the skillset required to do the job.
We completely endorse and will continue to promote Protech to our friends and family for all future gas fitting needs. They are fully deserving of their Homestars awards.
- Approximate cost of services:
- $200.00
- Company Response
Thomas, Thank you so much for taking the time to leave such a heartfelt and detailed review! We are delighted to hear that you had such a positive experience with Protech and that Jessie was able to provide you with the peace of mind you needed regarding your gas stove.
At Protech, we pride ourselves on going above and beyond to ensure the safety and satisfaction of our customers, and it's wonderful to hear that Jessie exemplified this commitment during his visit to your home. We understand how important it is to feel reassured when it comes to matters of safety, and we're glad that Jessie took the time to thoroughly check every part of your gas stove and explain everything to you in a patient and understanding manner.
Your words mean a lot to us, and we're grateful for your endorsement and your willingness to recommend Protech to your friends and family. It's always our goal to provide the kind of service that we would want for our own loved ones, and we're thrilled that we were able to meet and exceed your expectations.
Thank you again for choosing Protech, and please don't hesitate to reach out if you ever need assistance with your gas fitting needs in the future. We're always here to help!
Best regards
Darlene