Mandarin Heating & Cooling Inc.

After doing a lot of research and searching for companies I was able to find Mandarin Heating & Cooling on Kijiji. The price quoted in the advertising were too low to be true when compared with the competition. However, when I called Brain and spoke to him immediately he made me feel comfortable of the price and product being offered by him. Brian quoted me prices for Goodman/Keep rite & Lennox and all the prices he quoted were way cheaper than any quote I had received. During the phone conversation he asked the right questions and he understood my needs and guided me to the product which fit best for me. I opted for the Goodman brand after doing a lot of research on their product/service & warranty (one of the highest in industry). I called Brian again not before I did a lot of research on his company and reading every single review he had and then I set an appointment with him to visit my place and go through everything, he came over the same evening and checked everything at my place and walked me through the whole process and what his team can and cannot do. He even offered me a free humidifier service & filter which his team made sure worked after the install.

His team came the same weekend on time and started there work, they made sure my floors were covered and once the old furnace was out they cleaned the whole area before installing the new. My basement is finished and I wanted them to run new copper pipes (as I live in 20+year old house) to the AC which was not an easy task. They spent extra time to make sure the new pipes were installed and the old ones disconnected and caulking was done to cover all the holes (They even did that to some other pipes in the exterior of my house). They did a very neat job and made sure everything was up to code and high standard (they made sure the job site was cleaner when they left better than when they started). He had promised govt rebates of $2100 and made sure all the necessary inspections from the auditors are done and took care of everything. Brian even made sure the products were registered with Goodman for all the extra warranty you receive when register.

I waited till date to write this review as was waiting for my rebates which I received last week way before the time I was promised by both Brian and the Auditor.

Lastly the price which after rebate was $1500 cheaper than the cheapest quote I had received for the same product Goodman 96% High Efficiency Two Stage ECM Motor furnace & 16 SEER Air Conditioner.

I would recommend Brian to anyone who is looking for quality product and service.