1 review Oakville, ON Joined 2020/05/14

10/10

Drain Services review in Oakville

05/14/2020

After experiencing a bad back-up in my basement, I called out Anta to clear the blockage. They managed to clear the blockage, all while working impressively cleanly! (a task that may seem impossible if you saw what my basement looked like) They found that the problem was caused by roots and showed my it was all clear. They also left me an estimate for a replacement of the drains inside my house as it seemed they were in poor condition. I was happy to use their services against based on my first experience, and now I have all brand-new drains. I couldn't believe how clean the final result was considering that while they worked there was barely any more space in the basement to put soil. Would highly recommend their services to anyone!

Job Price

Approximate cost of services:: $7,500.00

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Company Response

Hi Jennifer

Thank you so much for taking the time to write us a review.
We are so glad we were able to assist you with this problem especially in a time like this. We understand the stress a back-up in your home can cause on families on a regular basis not to mention in the middle of a pandemic !
We appreciate your kind words and will be sure to pass this on to the crew that was working on your drains.
Our team really does try to treat our clients home as if it's was one of our own and keep it in a presentable condition.

Thank you again for choosing Anta Plumbing and we wish you and your family the best!

- Anta Team

Soum

4 reviews Milton, ON Joined 2016/05/24

0/10

Water Softener Installation

Water Filtration & Purification review in Milton

05/11/2020

Water Softener Installation Up-Sell: Over the phone, I was given a range of $350-$420. After providing all the information along with pictures of the water softener, the pipes, etc., the lady confirmed that it is a basic job and should be done @ $350. The plumber came as scheduled, saw the room where it will be installed, checked the pipes, etc and then ripped open my new Whirlpool 30000 grain water softener. Suddenly he figured out the pipe sizes doesn't match and I need to buy 2 pcs of 3/4 x 1 inch female adapter. I was surprised but was okay with it and asked for the cost. He said he doesn't have it and need to buy it from the suppliers and it will increase by installation cost to $500. I was obviously shocked and asked him more detail about this adapter. After insisting a bit, he showed me a picture on his cell phone, which was basically an item from the home depot website. I re-confirmed with him that it is only those adapters which are causing an increase of $150 in my installation cost. He said yes, and he was also kind enough to offer me a $50 discount, thereby bringing my cost to $450. At the end I rejected his offer and started googling about the adapter. In any hardware stores, this adapter is selling for anyone between $4 - $13. I called back the "ANTA Plumbing Inc" customer care with my complaint and as expected they said it is the normal procedure to revisit the quote once the plumber visits the actual location of the installation and inspects everything.

I am not surprised, but disgusted to see these business practices are still so much prevalent in today's world.

Job Price

Approximate cost of services:: $500.00

1 of 1 people found this review helpful.

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Company Response

Thank you for your feedback Soum. We are happy to see you took the time the give us a some feedback from our visit. We would like to clarify that we came to your house to provide you with a quote at no charge. We are very appreciative to be able to offer our clients an option to have a licensed experienced plumber assess their plumbing needs in person at absolutely no charge or obligation to proceed with the quote. We understand everyone is on a budget and having multiple quotes would provide better peace of mind.
Over the phone we do our best with the information given to provide a budget to help with a baseline idea. You were originally advised $350-420 for the installation, the plumber corrected the price based on what they saw needed to be done in person.
We appreciate your opinion and we will try to educate our dispatchers further, so that they are better equipped to provide more accurate over the phone quotes.

With best regards,
ANTA Plumbing Team

Private User

Private User reviews Toronto, ON Joined 2020/01/17

10/10

Backflow prevention device testing

Toronto

04/22/2020

Anta Plumbing does backflow prevention device testing for our commercial building annually according to City of Toronto Water
Department standards. I highly recommend Anta Plumbing for
backflow prevention device testing and other plumbing needs in
commercial buildings.

Job Price

Approximate cost of services:: $316.00

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Company Response: Thank you for your trust and feedback on our service! Hope this days will not make to much imprint to your business. Looking forward to make our economy even more efficient for our society in a close future. With best regards, ANTA Back Flow Department

Private User

Private User reviews Toronto, ON Joined 2012/05/30

10/10

plumbing repair (toilet)

Plumbing review in Toronto

03/09/2020

After years of being unhappy with plumbers I found Anta some time ago and have been extremely pleased with them. They were always very helpful, tidy people and service was always prompt and well done. I could not be happier. A service call today more than lived up to the previous standards.

M9B 3G2

Job Price

Approximate cost of services:: $293.00

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Company Response

Thank you very much for sharing your experience ! This days we try to make everything possible to keep our clients quarantine time is peaceful and comfortable. This weekend many families celebrate Passover and Easter and we wish peaceful and happy weekend for you and your family! We are always available and ready to assist at any plumber matter !

Anta Team with care and best wishes

Joseph Drapell in Toronto

2 reviews Toronto, ON Joined 2012/07/17

10/10

Maintenance of a small commercial building

Toronto

03/09/2020

I have had a long working relationship with this Company. They have consistently provided expert work and sound advice. They are the nicest people to work with.

Job Price

Approximate cost of services:: $3,000.00

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Private User

Private User reviews Toronto, ON Joined 2020/02/10

8/10

Drains and water up grade

Plumbing review in Toronto

02/10/2020

the quote came in very quickly they stuck by their quote. Did the work the Very efficiently took care of all paperwork Great job.
Cooperative and reliable. I would recommend them again

Job Price

Approximate cost of services:: $4,200.00

2 of 2 people found this review helpful.

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Company Response

Happy Friday !
Thank you so much for taking the time to leave us a great review.
We too had a great experience working with you and are very happy that you are satisfied with our work.
We hope that you will not require our services in the future (would never wish plumbing problems upon anyone), but should you ever need us or have any questions please don't ever hesitate to give us a call or reach us at our website by online chat!

Thanks Anta Team!

loretta.hillgrove

1 review Toronto, ON Joined 2019/05/27

10/10

Backwater valve installation, bathroom plumbing

Plumbing review in Toronto

05/28/2019

Anta Plumbing came highly recommended to us by a family member. Now, we are following suit and would recommend Anta Plumbing to other family members, friends and neighbors.
They are an outstanding company and group of people. From the front office staff to their plumbing experts, everyone is courteous and so helpful. Any question or concern is addressed. Excellent customer service. Other companies should follow their example.
Andrea, Dmitri, Daniel, Lucas, Jean and everyone else are highly trained and capable.
We ONLY trust Anta Plumbing!

Job Price

Approximate cost of services:: $3,000.00

2 of 3 people found this review helpful.

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Company Response

Hi Loretta !
Thank you so much for your kind review.
We were so thrilled to receive the phone call as well as read this lovely review!
We truly do care about our customers and make sure the satisfaction is our #1 priority.
We wish you the very best, and hope you do not have any further plumbing issues. Should you need our assistance we are here 24/7 by phone and email or visit our website to use our live chat.

Have a great weekend from the Anta Team!

Private User

Private User reviews Toronto, ON Joined 2019/05/08

10/10

Great experience from start to finish

Basement Renovation review in Toronto

05/08/2019

Igor was very attentive, great pricing, excellent customer service. I had a lot of questions, they were attentive and patient! Tony was great with putting the water systems in. Highly recommend.

Job Price

Approximate cost of services:: $1,275.00

2 of 2 people found this review helpful.

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Company Response

Hi there !
Thank you so much for taking the time to leave your review.

We truly love hearing from our customers and read each and every review given.

We are thrilled to hear Igor and Tony were able to assist you and although we hope we would not have to hear from you on these circumstances, we do hope that you will trust us to help you with an future plumbing problems, or additions !!

We wishe you a fantastic summer!

-Anta Team

Rick in Etobicoke

1 review Toronto, ON Joined 2019/04/18

10/10

Oh my gosh they are amazing!

Toronto

04/18/2019

These guys were great. Showed up on time, gave a clear picture of what the issue was, fixed it quickly, and cleaned up when they left. If I ever run into a a plumbing emergency I'll be calling Anta Plumbing!!!

Job Price

Approximate cost of services:: $878.00

2 of 3 people found this review helpful.

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Company Response

Rick!!!
Thank you so much for this wonderful review !
We are absolutely thrilled to read this review.
We here at Anta try our very best to make your plumbing experience as fast and seamless as possible! We understand the headaches that come along with Plumbing problems and try our best to minimize that and hopefully leave you with a great experience such as you've posted above.

Rick, I truly hope you have no more issues, but should anything arise please give us a call 24/7 and we would be happy to help you out again.

Happy Spring Season from the Anta Team!

Kimberly in Etobicoke

1 review Toronto, ON Joined 2019/04/08

10/10

Best Drain Cleaning Service

Drain Services review in Toronto

04/08/2019

Highly recommend this service. Tony did an amazing job. He was very knowledgeable, helpful, and he finished the work in a timely manner. All in all it was a very pleasant experience and I will be requesting Tony next time I need work done!

Job Price

Approximate cost of services:: $750.00

3 of 4 people found this review helpful.

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Company Response

Hi Kimberly,

First I would like to thank you for taking the time to write this kind review for us !

Tony is definitely a one of a Kind plumber. His depth of knowledge and experience for all aspects of plumbing is what really sets hims apart. Over the years he has been sure to educated himself on new technology to better assist all of our customer from new installations to all Plumbing and drain repairs.

Tony strives to make sure that all plumbing jobs big or small that he is apart of is done accurately and flawlessly, and his number one concern is always client satisfaction. Tony truly takes the time to explain the process of each repair/installation and can make anyone in a despair feel at ease!

Kimberly, we are so thankful that Tony was able to help you and we truly hope no other issues arise.

Please call us 24/7 at 416-231-3331 should you ever have any questions or need advice!

The Anta Team wishes you and your family a very Happy Spring Season

An Ta Plumbing Inc

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