An Ta Plumbing Inc

Thank you Volodar, for your kind review...it was wonderful speaking with you over the phone and providing services for you. You are a magnificent customer, thank you for your gratitude and respect. Vasyl is one of the newer guys on our team, but he definitely is making a difference in our company. Leaks under the kitchen sink, start out small but can end up in disaster especially if you are not aware at first. Its best to make sure you provide the utmost avoidance of these type of situations in order to prevent horrible accidents from happening and keep fees low. This is why our technicians make sure our customers know how to prevent plumbing mishaps from occurring. We hope you've learned a lot from our visit and we are here if you need us! Again thank you, for being so terrific.

The Anta Team

Hi David!
Thank you for your feedback. When you called the office and explained the situation, you were advised that the problem was not with the pump but with the switch. The plumber arrived on site, and asked you "when was the last time you have had maintenance done for your pump?" - ejector pumps require maintenance every year to clear debris such as the lint, toilet paper or socks that fall by accident. The pump you have is an EJECTOR PUMP not submersible pump, just to make sure that is clear. The technician left the site without checking because he felt offended. He was being called really bad words such as zoo, etc, So he felt that he could not be at the property where he could not even explain or check anything. Sorry that you were not having a good day. We all have those bad days sometimes and we believe that cooperation will bring better results then offence and swearing. Plumbers are people too and shouldn't be spoken to in an unpleasant manner, by swearing and screaming at them, It was the technicians decision to leave the house, and we cannot punish him for doing so in this situation. We hope that by writing this review you will get more information and explanation. The internet is a good source to get information for your needs and worries. Also, the internet can bring forth real situations, for others to see and make aware. We are happy that you were able to have your pump working but the only issue that needs repair is the switch. I hope you have a great week and I will pass on the apology to the plumber that he deserves. If you decide to get the plumber to take chance to look at the switch let us know, we are open to service you.

Thank you Ryan for your cooperation and feedback. We are here to assist you any time and ready to work with any issues you will have with your house projects. We are at the office very friendly and operate 24/7, a lot of questions can be solved immediately and it make us believe that coordination is the only way to make everything better and better. We were very happy to hear back form you and make changes you like. We wish you great week to go and very pleasant weekend, just couple weeks of summer left! Anta team with best wishes to all your family.

Hello Zeus,

Thank you so much for your review. It is much appreciated by the whole company. The drain products that are sold on the market are not always the best solution to clearing up clogs and "yes" sometimes they even make the situation worse. But once you buy it, you cannot take it back :( which really is not satisfying. Which is why when we make our way to your residence we try our best to advise you the best way to fix your drainage problems. As well as show you what the cause of the problems are and how you can seize the problem from reoccurring. We hope that we continue doing business with you and see you in the near future.
Cheers! THE ANTA TEAM*

Thank you for taking the time to post your comment Siva. We strive to make it very easy for all of our customers to get through to the office when calling to book an appt. Richard is an absolute delight and he does know his work and he also takes pride in what he does. Have yourself a great summer. Cheers from the Anta Team!

Thank you Lynn,

Getting to every site on time is challenging, especially when you have many appointments all across the city. But we try our best to make sure we are on time...and when we cannot make the scheduled time we make sure our customers receive a phone call to advise we are delayed. There is nothing better than a happy client! and that is what we believe. Thank you for choosing Anta Plumbing...and enjoy the rest of your summer! The Anta Team :)

Thank you Rob! We are at the office did some not the best performance, but because of your cooperation we were able to fix our misplacement fast and convenient for you! Thank you a lot for the understanding and accepting our apology. Edi is one of our solid plumbers who is trying hard to keep his reputation up to the acceptable level and getting ready to be awarded on the end of the year if you will be happy and all other customers will be confirming that our plumber's workmanship is outstanding. Thank you for sharing your experience and be so delicate and friendly over the phone. Every customer makes our experience better and stronger. Rain makes everything fresh and green, don't forget RibFEST is in a city and fireworks to make us happy! Happy Canada Day, Anta Team with great summer wishes.

Thank you Tyler for your time, for your cooperation and for your feedback. Plumbers always required special attention - they are getting tired, they absorbing the mood from different customer ten times a day and keep them fresh on every call is one of our job. Good plumbers are not only good professionals they must provide great service level. We are very happy that you found the service acceptable. We wish your new "baby" - house is the baby to all of us - great years of cozy and warm place to be. Anta Team with care!