Our shower drain had a clog and resulted in a very slow drain. We tried using drano first but that seemed to make the problem worse as the drainage became very slow where the water would pool and stand for an extended period of time, about 45 mins. Because the water pooled for so long it ended up somehow finding its way between the connection from the drain and the shower pan and leaked through to the ceiling on the first floor. Called Anta and they scheduled an appointment promptly. Richard Cho-Kee was our plumber and he was very professional and was able to snake the drain to get the drain flowing again. We plan to reno the bathroom in the next 2-3 yrs, so hopefully that does the trick and buys us time until then. Richard was very knowledgeable and gave us such other tips and tricks to deal with smaller plumbing issues which we very much appreciated. He was about 20-25 mins late than the scheduled appointment because he stopped at the supplier get what he thought he might need for our job (turned out he didn't need it). However, the office called me to advise me that he would be late, which I liked. Definitely will use them again, even to be the plumber for our bathroom renovation.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Zeus,
Thank you so much for your review. It is much appreciated by the whole company. The drain products that are sold on the market are not always the best solution to clearing up clogs and "yes" sometimes they even make the situation worse. But once you buy it, you cannot take it back :( which really is not satisfying. Which is why when we make our way to your residence we try our best to advise you the best way to fix your drainage problems. As well as show you what the cause of the problems are and how you can seize the problem from reoccurring. We hope that we continue doing business with you and see you in the near future.
Cheers! THE ANTA TEAM*