An Ta Plumbing Inc

Thank you Liam! We try our best this days to assist customers at first time we had a request. If it is possible to give advice and customer will be able to fix problem himself we use LiveChat. If we feel more complications we send plumber for free to evaluate the problem. If we know that some special pre-request operations must be done we provide prices right away over the phone to be clear and transparent with all our charges. Most of plumbers don't deal with pumps, we do! We do service it, replace it , installing backup systems to it. You name it ! Great to have nice customers like you who take time and share experience! It helps us to work throw the schedule, paper work, organizing our routine operation better and better to accommodate each and every client as fast and at the best of our abilities! Thank you Liam and we all wishing you and your family very happy holidays! Anta Team with care!

Thank you! It is absolutely right, we never push or up-sale anything. Why? We feel that our experience can help you to make decision for yourself. We have to inform you whatever we know about the problem, whatever technology we have, whatever possible damages can be with no attention to it. We prefer to have educated customers, we don't mind to write articles on our FACEBOOK account every day to remind customer to prepare the garden faucets for winter instead of making money later when faucets with be bursted. Just because we do CARE! And you make us smile by this review, thank you for that! Monday are always hard days, and we have some warm feeling now to move forward. Anta Team with care!

Thank you Marivi! It makes us believe that our plumbers have great value in a trade. It is very hard to find hard working technicians who like people, who respect their properties, who remember to say Good morning! and be polite if eldery person is having nap at the same time. Small details are matter. We teach plumbers to be not only professional in a workmanship side but be nice person to appreciate every person who called us and ask for help. We hope that our recommendations will help you in a future and please let us know if any questions. We have LiveChat with great guys, who try to help with small issues even right ONLINE. Great technology, great services, great customers. Our motto - CARE! Anta Team with all the best wishes to you and your family to the upcoming Holiday season!

Thank you Rose! Thank you for this review, we really appreciate your opinion on specifically this case. Tony is very precise plumber and after trying all possible tools to break the blockage with no damage to the system he decided to get a "day off" (which is leading to softening blockage after all, he came back next day and was able to snake the line with no additional cut or so. This is very old trick when we can not cut drywall, floors, cabinets. We don't rush, we do CARE:) This time we were able to collect AWARD from you Rose and we are so happy to acknowledge that we DO CARE for a reason! We need you to make gorgeous designs to make another person (YOUR client this time) HAPPY! Thank you and wish you a very Mary Christmas! Anta Team with care

Happy November!
Thank you so much for your kind review about our plumber Rulin! We take pride in not only our plumbers workmanship but also their ability to explain everything carefully to our clients to ensure they fully understand what is going on and especially how to prevent these problems in the future.
We appreciate your review as it allows us to not only give credit where it's due but to learn and grow so that we can better assist our clients.
We hope that you will not have this problem again but if you should ever need any plumbing services again, just remember we are available to you 24/7 by phone or on our live chat on our website!
Warm Wishes from the Anta Team!

Thank you for your review,
It was quite a challenge to assist you in your unique situation at the tenant’s house. Due to a lack of access to the drain system, our technicians did everything to avoid damage to the property you’re renting out. We accepted full responsibility of your plumbing using our and knowledge and help you as much we could. It takes a lot of experience to find an underground pipe outside with no information available of where the pipe can be. Without this experience, we would have simply wasted time. We did everything to making the blockage release possible. As you mentioned, they spent an hour just trying to do that. Oftentimes, all it takes to release solid blockage is to come back the next day and try again, simply because the roots were previously disturbed.
Mind you, roots located in the drain are not a one-time snake solution. The pipe must be removed and replaced entirely to avoid any future problems. To have it done properly, we have to give you an accurate quote to allow you to think about it. You mentioned that another company snaked your line for $1,500. Just be warned that they will grow back. Our main objective was not only to give you a short term solution, but also increase the value of your house and give you peace of mind. Snaking is not the solution.
The quote to replace the pipe and build a new drain system included the price of $1,800, this would have also been considered an investment toward any bigger projects that you accepted to start. Another company just made $1,500, but the problem will still come back eventually. It is important for us to understand that you as a client misunderstood our intentions. For us, it is important for our customers to keep their property value at its height.
If you decide for a more permanent solution to your current problem we would be more than happy to advise you on the most appropriate next steps.
Thank you, AnTa Team with care!

Thank you! Igor is our "gold seed" on a field! He is major part of our the most qualified, the most educated part of plumbing department. He takes very seriously everything he does. His level of qualification is more than anybody else just because he spend a lot of time on seminars, colleges, new upgrades, researches. Our goal is to bring more and more plumbers to the trade with proud motto - they do care what they do! To be educated on boilers, heating systems, plumbing and drain on the same time take many years of hard work and a lot of hours to learn from books and last updates on each brand specifications. We have a joke that plumbers don't need gym! As you mentioned, we do help to make an access instead of leaving customer one to one with heavy shelves and other furniture. Sorry to late respond, for some reason we did not get update on our reviews on this site, and we missed you:( but we do CARE! Anta Team with best wishes to your family and have a happily warm radiators at your house to meet upcoming Holidays in a warm and cozy home!

Thank you Joan for your review!

Quality is our middle name! We always make sure that the plumbing is completed in a way that pleases both the customer and the company, which is why we are always proud of our work. We also make sure to send our most experienced plumbers to deal with a task at hand most suited for them, which assures excellence every time! Carey spent a lot of time to assist you at all his best, visiting your house after hours and weekends. We appreciate you spending the time to share your experience with Carey and we will be glad to assist you in any matters regarding plumbing and drain in the future!

Thank you from the ANTA Team !!

Thank you so much for your review !
We are so glad to hear that our plumbers were able to give you great service with a smile (:
We take pride in not only the work done by our technicians but by the the way they treat our customers.
We wish you a great rest of your summer and please don't hesitate to call us anytime for any questions !

Thank you from the ANTA Team !!

Thank you!! Igor and Matt really appreciated your offer to have a dinner after they were done-:) they had very long day to go and "fuel" was at the really low level. At the beginning they were upset , as they were not able to discharge it as fast as they originally planned but followed by our motto "plumbing WITH care!" Stayed until the problem was found and cleared out! Very proud of our new generations of plumbers who have only 3-4 years in a trade and are able to make great service and understand how important for you as a client it is to run your business , to make your service better as well. This circle of responsibility makes a big difference to all of us. One day we will be in a luxury hotel and we will be very happy if our vacation will be smooth and nice and nobody will even know about hard job on a background. This is how the service businesses must operate. Thank you for your warm review and delicious meal and your kindness. With best wishes Anta Team