Our handyman rented a 25 ft electric snake from Home Depot but was unable to reach the blockage. His advise was to call someone with a camera but that is a costly procedure. When I called AnTa, Susan explained that we can try using a 50 ft electric snake first because it usually does the job; then we could use a camera if it still didn't work. Tom came within the hour and and was able to find the blockage at about 35-40 ft down the side wall in the basement. It requires a strong person like Tom to be able to manage that vibrating snake! He was very knowledgeable and knew to ask me to flush the upstairs toilet and listen for thrashing sounds in the basement walls to confirm the drain pipe's location. Thank you for clearing my sink's drainage and saving me from having to use the more expensive procedure.
- Approximate cost of services:
- $150.00
- Company Response
Dear Hazel
We are very pleased that you are happy with the service. We feel it is very important that our clients receive information that will help them right from the get go. Our focus is to do the job right the first time and yes Tom is a strong guy and a good guy. We will serve you anytime...just call us and your plumber will be there in no time at all.
Sincerely
Susan
Customer Service Expert