Canadian Rooter

Formerly Public Plumbing
Drainage Contractors
Mississauga ON L5E 1E1
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97%

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Reviews for Canadian Rooter

Average customer rating:
9.8 10 (889 reviews)

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Jason
Jason
4 reviews Mississauga, ON
10/10

Diagnosis and repair of hot water in toilet, hot and cold water through cold taps, etc.

Had an issue with hot water out of cold taps, cold water from hot, and hot water in the toilet. Had to replace a canister in the shower faucet. Fast response, diagnosed and resolved issue quickly, friendly staff. Everything works perfect now. Wish I had called sooner :) Definitely will use again.

Approximate cost of services:
$350.00
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Company Response

Dear Jason! Thank you for taking the time and providing us with your feedback about the service you received from our technician! We appreciate your business and value your opinion. We strive to be # 1 within our industry in both customer service and work quality. it is a pleasure to hear that our team works to that expectation. Thank you for your time again and we are looking forward to helping you resolve any plumbing issue in the future!

Dorothy in Scarborough
Dorothy in Scarborough
2 reviews Toronto, ON
10/10

Scarborough Flood Backflow Valve

We had the sewage flood on July 15th and on Aug 10th the basement started to flood again. I stood on the drain for over half an hour. We called Mike at Public Plumbing and he came over, did a camera inspection of the drain while my neighbours and I questioned him about every little thing we saw in there. He explained everthing in great detail. We got a permit on Monday and Tuesday the backflow valve was done. The plumbers were very polite, covered everything with tarps, covered their shoes and did a clean neat job. I would recommend them to anyone. In fact I have.

Thanks Mike
J&J

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Dorothy!
Thank you do much for taking the time and writing a review about the service we provided to you. Most of the time, plumbing calls are not good calls, most of the time the client is in distress and needs immediate assistance. We try our best to make every call a priority and always put the needs of the client first. Our staff are very knowledgeable and are always encouraged to explain their steps along the way, this way you as a client are aware of what the problem is and what's the best way to deal with it. It is a pleasure to hear that our team worked diligently, with respect towards you as a client and your property. Thank you for keeping us in mind and recommending us to your friends and family. We appreciate your business and thank you for being a part of our growing family!

Lisa from Cabbagetown
Lisa from Cabbagetown
3 reviews Toronto, ON
10/10

Clearing clogged drain

I phoned several plumbing services early in the morning to get an estimate on clearing our clogged kitchen drain. They said they'd have someone call me back, or could send someone out "this afternoon".

But Mike at Public Plumbing took my call promptly, arranged to come to my house that morning, arrived on time, gave me a firm - and competitive - cost, and set to work with professionalism and real expertise. When the snaking didn't clear the drain Mike was ready with a larger machine, which did the trick. He cleaned up everything neatly when he'd finished, gave me some useful advice on preventing future clogs and was helpful and courteous throughout. I'd recommend Mike anytime!

Those other guys? I'm still waiting for them to return my call......

Approximate cost of services:
$180.00
1 of 1 people found this review helpful.
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Company Response

Dear Lisa!
Thank you very much for taking the time and providing us with your feedback in regards to the services provided to you by one of our team members. We strive to be #1 in our industry both in customer service and work quality. It is very important to us to provide exceptional customer service and work quality as well as offer recommendations to prevent future problems from occurring. Thank you again for your honest feedback and thank you for your business!

Anna Brook from Markham
Anna Brook from Markham
1 review Toronto, ON
10/10

Plumbing in bathroom

I would recommend this company to anyone in need of a good and professional plumber. Not only did Naz quickly unclog our sink drain, but he also recommended tips on how to prevent this problem as it did happen regularly in our household. He worked very quickly and was courteous of our time. I found his rates very reasonable and affordable, especially for the high level of service that he and his team provided.

Approximate cost of services:
$0.00
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Company Response

Dear Anna!
Thank you for taking the time and giving us some feedback in regards to the service provided by one of our team members. We appreciate your business and thank you for choosing us to help you solve your dilemma. It is great to hear that our team provides exceptional customer service and provides solutions to our clients that will prevent future issues. WE value each and every customer of ours and are very great-full to you for your business and feedback. Thank you!

Jennifer Stephen in Toronto
Jennifer Stephen in Toronto
1 review Toronto, ON
9/10

New Water line to main valve - replacing lead pipe and changing a faucet in the kitchen

We were very satisfied by the work done by Jon and his team. Jon was very professional. The work was done on time and without much disruption to our lives. The workers were courteous and tidy. It was a major job as our water supply line was very deep into our foundation. The only recommendation I would give is to monitor the removal and transplanting of plants in the garden more, as they did not put them back correctly and I suspect one of our bushes has died with the stress. However, when Jon saw that we had to move them he had his men come back and replace the topsoil. i would highly recommend this company to anyone looking for a good plumber.

Approximate cost of services:
$2,650.00
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Company Response

Dear Jennifer!
Thank you very much for taking the time and providing us with your feedback. We are very sorry about the plant and we will definitely take into consideration your advice. We ask our team to pay attention to all details in regards to the work being done and we try our best to leave the working area as it was from the day we started. We do apologize again, and thank you very much for your honest feedback and your contribution to our "next time" list! Thank you for your business!

Candice in Pickering
Candice in Pickering
2 reviews Pickering, ON
10/10

leaking faucet

Vlad came to my house as promised. He was very professional. He actually took the trouble and show me step by step how to fix the problem. I have never been so appreciative. I would recommend his service to everyone.
We should have more people like him in this industry. This company is truly honest and I highly recommend his services.

Approximate cost of services:
$0.00
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Company Response

Dear Candice!
Thank you for taking the time and providing us with your feedback in regards to the service provided to you. We are happy to hear that our staff go above and beyond when providing service and make our clients feel appreciated. We strive to be the #1 plumbing company in customer service and work quality. Thank you for your feedback and your business!

Derek Corneil in Etobicoke
Derek Corneil in Etobicoke
1 review Etobicoke, ON
10/10

installation of backflow preventor and new drain in furnace room; replacing sewage pipes out to city's line

We had a city caused sewage backup and realized that we needed a backflow preventor to protect the house from further problems. Public Plumbing was highly recommended by the contractor who did the emergency clean up so we hired them without doing any comparative shopping. While scoping the pipes they showed that there was extensive root invasion in our sewage pipes and replaced them; they also installed a new drain in the furnace room and attached the drain of the high efficiency boiler.

Naz and his team were prompt, knowledgeable and courteous.

Approximate cost of services:
$6,780.00
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Company Response

Dear Derek! Thank you for taking your contractors advice and giving us a try. We train all of our representatives to provide exceptional service and provide all necessary information to our clients before the work is started. We are happy to hear that Naz gave you the exceptional service that we strive on. Thank you for your business!

George in Richmond hill
George in Richmond hill
1 review RICHMOND HILL, ON
10/10

Pipe leaking

Wow,prompt service, neat and clean work

and Naz Thank You for the awesome job you did so professionaly and made us feel as if somebody of our family is doing it

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Dear George!

Thank you for taking the time and writing a review about your experience! We are extremely delighted that you were so pleased with the work one of our technicians completed for you! Customer service is very important to us, and it is so good to hear that our team delivers what our company promotes!

THANK YOU for choosing Public Plumbing!

ben in toronto
ben in toronto
4 reviews Etobicoke, ON
10/10

Outdoor Water Tap

We had an excellent experience with the services of Public Plumbing. Our outdoor water tap was damaged and leaking - it was 47 years old and had to be replaced. We also decided to move it to a new location to better serve our gardening needs.
The estimate was made on Monday afternoon - reasonably priced - and the work was done on Tuesday.
The plumbing work began right on time and everything was finished in an efficient manner.
We are very pleased with the quality of their work and would definitely recommend their services - as we will use them again in the future.
They are efficient, professional, and very proud of the work they provide to their customers.
Thanks for a job well done!

Approximate cost of services:
$0.00
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Company Response

Dear Ben!

Thank you for your honest feedback! As a homeowner myself, I know how frustrating it gets when things are damaged or in the worst scenario break. Here at Public Plumbing, we appreciate the opportunity you gave us to make your problems go away! Our technicians are all trained to work efficiently, provide exceptional customer service and most importantly leave the working area as clean as possible. I am very pleased to hear that you were happy with the quality of work provided and the service that came along with it! Welcome to our family and we look forward to helping you tackle your next project.

THANK YOU!

Nina in Toronto
Nina in Toronto
1 review Toronto, ON
10/10

Shower - fixed settings..I now have hot water!!

HUGE THANKS to Naz for helping a stranger with plumbing problems. I flagged him on my street (saw the truck) - he took the time to not only look at my issue - but solved it in a flash. Honest, professional and most importantly kind - would call him back in a heartbeat - thanks again Naz!

Approximate cost of services:
$0.00
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Company Response

Dear Nina!

Thank you for sharing your experience on Homestars! Our technicians are all trained to provide exceptional customer service to ALL who ask for hep within our field. The minute you flagged our truck down, you were part of our family. We would like to welcome you and are looking forward to helping you in the future even if its the smallest issue in the book. Thank you for flagging us down on the street and thank you for your time and feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Rooter

Canadian Rooter is your local-Canadian-family owned business! Servicing Toronto & the GTA (radius of 80 km) , we specialize in all major UNDERGROUND and minor plumbing and drain projects, basement waterproofing. We offer Exceptional customer service, outstanding work quality and warranty. We offer free estimates with no obligations related to all underground projects. We view all problems as obstacles and will leave you with a piece of mind!

We do All household plumbing service calls by Appointment ONLY

Services we provide:
* Drain Cleaning
* Camera Inspection
* Drain Installation
* Drain Power-flushing
* Home Plumbing Inspection
* Lead Pipe Removal and improve water pressure
* Basement Waterproofing
* Plumbing Installation & repairs
* Bathroom Renovation
*Watermain Break Repairs
* Catch basin cleaning and repairs
* Grease Trap Installation
* Back Water Valve Installation and Rebate process
* Sump Pump and Back up sump pump installation
* Roof Drains
* Heated Floor
* Heated Driveways
* Swimming pool demolition and backfill

Specialize in All underground plumbing, drain & waterproofing repairs.

CATEGORIES
Plumbing, Drain Services, Waterproofing, and Drainage Contractors
SERVICES
Plumbing Installation and repairs. Bathroom & Basement Renovation, Drain cleaning and repairs. Basement Waterproofing
BRANDS
Toto, Kohler, Moem, Delta, Vida, Riobel.
SPECIALITIES
We can ensure your basement drain works properly with no surprises in the future
WEBSITE
https://canadianrooter.com
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
10
RETURN POLICY
30 Days with an invoice
PAYMENT METHOD
Check, Cash, Debit, Visa, Mastercard
LICENSES
Municipal Drain Contractor & Municipal Plumbing Contractor, Municipal Builder & Renovator
MEMBERSHIPS
Baeumler Aprooved Contractor
LIABILITY INSURANCE
Yes
DIPLOMAS
Collage of Trades Certificate
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Written Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.