SO-CLEAN

Formerly 416 So Clean
Drapery & Upholstery Cleaning
Oakville ON L6L 2X8
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HomeStars  >  Carpet & Rug Cleaning & Repairing in Toronto  >  SO-CLEAN  >  King Size Mattress Cleaning
Brianne Buffett
Brianne Buffett
21 reviews Mississauga, ON
9/10

King Size Mattress Cleaning

Adel's team came to the house and were very professional, efficient and easy going. The reason for the nine star rating is because there was a small mis-communication on what exactly the packages entailed. After posting this review, Adel called me shortly after and explained in detail what was mis-communicated and that he was sorry. I could have been at fault for this but no matter what he insisted my satisfaction no matter what it cost. I cannot say enough about a company willing to go that far to ensure complete client satisfaction.
Thank you to Adel for your complete professionalism and patience in understanding and helping me understand the mis-communication.

Approximate cost of services:
$197.00
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Company Response

Thank you so much Ms Buffett for the feedback. We appreciate it so much. I am very sorry again for the miscommunication and I appreciate your understanding. Thank you
Adel Majd

Previous versions of this review:

Brianne Buffett
Brianne Buffett
21 reviews Mississauga, ON
6/10

King Size Mattress Cleaning

After I sent a request for price and availability via email, this company got back to me fairly quickly within an excellent time line. They came and were very professional, easy going. The only thing that bothered me was that I paid for the "platinum" package (whatever that even means) but not all the stains came out. I know that in some situations, some stains just cannot be removed but I was not completely satisfied with paying $200 and still seeing stains. Alot of them definitely came out but not enough to be 100% satisfied. I think that is a lot of money to pay for a single mattress cleaning.

Approximate cost of services:
$197.00