Red Robin Masonry

In Leaside-not in North York but if Homestars wants me there- oh well. Dave and Mark were fantastic. They came and quoted the project (a satellite dish pulled down part of the chimney) right away and scheduled work promptly. The guys came on time- the work is great- couldn't be happier. Highly recommend.

I needed the sill of my bay window replaced along with some chimney repairs and was extremely happy with the work performed. Dave was prompt in returning my calls/emails when contacted. His crew came during the agreed upon time and cleaned everything up when the job was done.

I wanted some follow up work done a few days later, because I noticed that some of the caulking had come loose and he was quick to respond and rectify the situation. This was one thing that I extremely appreciated. Sometimes there will be issues where you will need to call the contractor back and it is the responsiveness to these situations that sets contractors apart from one another. I was very impressed with how quickly he attended to my follow up request. It has been 7 months now and I'm happy to report that there have been no issues.

We had some holes around our chimney that needed to be patched up. Even though it was a small job, Dave responded quickly and was able to finish our job quickly as promised at a reasonable price. His service level and professionalism really stood out - I would recommend him and would use his services again.

Our experience with Red Robin was great.
Dave was always responsive, returning calls promptly and available for our multitude of questions. The two gentlement who repaired and actually rebuilt our chimney really were gentlemen and kept our property clean and were careful not to damage plants in our garden. We feel the price was reasonable, the work was top-notch and the people were a pleasure to work with. We will certainly return to Red Robin for any other masonry work that we may require.
Sally & Terry Curtis

Dave and his crew did a great job plus a few extras at no extra cost.
Their price was excellent and they were very professonal.
They were on time and cleaned up before leaving.

The Red Robin crew did a great job. They went the extra mile to make sure the chimney cap would be strong and indestructible by raccoons. They took the time to find the closest match possible when they replaced some deteriorated bricks on a side wall.

Reb Robin did a fantastic job!! They were able to match the colour of brick very well. They completed the job in a timely manner. They cleaned up after them. It was a good experience with an amazing outcome.

This is a great company and I'm glad I used Red Robin to complete the work needed. I obtained 4 quotes for tuckpointing the front and side of our 100+ year old home. Right from the start I was impressed with Dave. He was professonal and courteous and promptly provided a written, detailed, and fairly priced quote. The crew (John & John) arrived on time and it was immediately apparent that they took pride in their work and that their goal was to ensure that I would be completely satisfied with the finished product. I had had some concerns about the matching of the mortar but John did an excellent job of blending the new with the old. The job was done quickly, efficiently and neatly. Several of the neighbors commented on the great job, and I was very pleased with the work. It is refreshing to find a company which is so customer focused and I would not hesitate to use them again. Furthermore, I would highly recommend Red Robin to family and friends.

Joe and Chris did an excellent job parging the foundation of my garage and tuckpointing the bricks around the front door. They had a great eye for detail and took pride in their work. The even repaired some areas that were not stipulated in the original estimate. When asked about this, Joe replied that if they hadn't done those areas, the unrepaired portions would have really stood out and I wouldn't have been happy. Joe and Chris took the time to explain their work and gave some helpful advice for follow up care. I was pleasantly surprised when they were able to finished earlier than expected.

The only small critique I have is that I had to follow up with Dave in order to have the work scheduled. When I did, though, he was quite apologetic and was able to fit me in for the next day.

I would recommend Red Robin Masonry without hesitation.

We recently employed Red Robin Masonry to rip out an old flagstone porch, replace it with new flagstone, and to repair crumbling mortar in another area of flagstone. We are very pleased with the results. Dave came to our house, assessed the work, and promptly emailed us a description of the work to be completed at a fair price. The project was only delayed by a few days due to uncooperative weather. Dave kept us informed as to when to expect the crew. Every member of this crew was courteous and friendly. Despite extremely hot weather conditions, they successfully removed the old flagstone (including an additional layer that had been hidden below) and installed our lovely new flagstone. After completion, we had some concerns that several of the depressions between the flagstones seemed too deep and might collect water. I emailed Dave on Friday and sure enough a fellow appeared Monday to grind and add more mortar. This alleviated our concerns although he made a point to tell me that Red Robin would keep coming back if we weren't completely satisfied. He said that the company never wants to leave a customer unhappy. We've had numerous contractors at this house but few have demonstrated this kind of work ethic and customer service. We would highly recommend Red Robin Masonry for your next project.
Margaret in Scarborough August 30,2012