In 2008 we hired Jerry's Roofing to replace our aging roof. We picked this company despite having lower quotes from other roofing companies because Bob seemed competent and knowledgeable. With 30 year IKO shingles and 10 year labour warranty we felt the cost was justified. After 4 years our new roof started losing shingles on windy days. At first Bob was quick with repairs but as problems kept recurring he stopped answering his phone and when finally reached he didn't show up when promised. With each incident it became harder to get action and sometimes months would pass before he would show up. This year, the shingles blew off again, in the same place Bob fixed several times. We didn't try to reach Jerry's roofing despite the warranty still being in force. We had to pay to have the roof repaired but at least the work was done. This is just a stop gap measure though as the rest of the roof is in bad shape and will need to be re-done. Sad to have to pay for 2 new roofs in 7 years but that is the result of us having hired Jerry's Roofing to do the job.
- Approximate cost of services:
- $0.00