Dear valued customer
We are glad that we were able to assist you when you needed us and we are happy you are satisfied with our services. Thank you for your feedback and business.
Dear valued customer,
We would like to clarify that we purchase our parts and units from trusted manufacturers and not from third parties, we pay a certain price and follow a certain retail price. Our prices may differ from an online store, or whole sale, or amazon or some other location in which you find something for cheaper. But these are the prices we have to follow as an established dealer of various brands. Furthermore the reason your part was final sale is because an MHC technician did not diagnose your unit. You asked for a part to be ordered for you without qualified diagnosis and therefore if it is the wrong part according to your inspection of your AC we cannot take it back because the supplier will not take it back from us and it is your responsibility to make sure you are diagnosing your AC correctly. In the case where our technician diagnosis that you need a part then it is not final sale because that becomes our responsibility, if it is not the right part we return your money and go after the correct part, but when you order a part based on your own judgement it is your responsibility to ensure that is the correct part to repair your AC and that part becomes final sale for that reason. Please feel free to contact us if you have any questions or need further clarification.
Dear valued customer
We appreciate your feedback and we are happy to hear you are satisfied with our services. Unfortunately there are a few units that are manufactured this way and we continue to report our customers feedback back to the manufacturer. We hope that in the future such small details are corrected.
We thank you for your business and hope your father enjoys the fireplace.
Dear Valued Customer
Thank you for your feedback, it has been a pleasure doing business with you and we are glad that you are satisfied with our work. Please feel free to contact us regarding any existing or future projects.
Dear valued customer,
We appreciate your feedback and we are happy that you are satisfied with your fireplace.
We strive to provide the best service to our customers, we thank you for choosing us and allowing us to assist you.
Please feel free to call us in the future for any further requests.
Thank you Susan. We appreciate your feedback and are pleased to hear of your satisfaction.
Thank you Tony, we appreciate your business and your feedback.
Dear valued customer,
We appreciate your feedback and are glad we could provide you with satisfactory service.
We thank you for your business and hope to be there for you in the future.
MHC Home Comfort
Dear Jill
We appreciate your feedback and apologize for the inconvenience.
Unfortunately sometimes due to the season and nature of our job we are busier than other times or a job may take particularly longer due to certain unexpected occurrences with that particular fireplace or mantel and in these rare cases the job does take longer than we or the customer would hope. It is not the usual case as 99% of jobs go as planned but we apologize that in this case we were unable to provide you with timely service. We are here for you in the future if you may need us.
Dear valued customer,
Your feedback is much appreciated, in regards to your rebate you are welcome to follow up with us and we can update you of the process.
Thank you for your business,
MHC Home Comfort
MHC Home Comfort has premium quality products, and in-store financing along with the service that you need. Our warm and inviting 8000 square feet showroom displays the most advanced state-of-the-art fireplace technology, plus Napoleon gas grills, patio heaters, Carrier and Lennox furnaces and air conditioners.
Comfort advisors and fireplace designers from MHC Home Comfort are always available for consulting in your home for heating and cooling solutions or fireplace design. MHC Home Comfort supplies its' customers with their desired products and provides installation by fully gas licensed, manufacture trained, and highly experienced installers. MHC Home Comfort features a big collection of high quality innovative gas fireplaces, gas inserts, gas logs, and gas stoves in traditional and contemporary designs.
