I made a downpayment on a piece of furniture sometime ago. Due to an unfortunate circumstance, I became ill and was hospitalized for sometime. Its been some years and I have not finished paid for the item. I contacted the owner and provided all the pertinent information and was confirmed I was still in the system. Now that I mentioned I would like something in exchange for the item that is no longer available,
the manager Mark is trying to give a phoney statement saying they do not see the money in the system after he already confirmed he sees my information. I have all my receipts and documentation. Last time I called to talk to the owner. He has yet to return my call or email me as I have emailed him twice regarding my concern. My next move is getting legally involved. $1950 is a lot of money to dish out and not get anything in return. There was no fine print in my statement saying money will be lost after a certain period.
- Company Response
We appreciate you finding us online and detailing your experience. We would like to apologize for any and all inconveniences experienced throughout your project. We did try our best to go above and beyond our usual scope in order to make sure you were satisfied with our work. At your earliest opportunity, please connect with us at 905-565-9191.