We had been looking for a simple yet elegant Sectional which would fit our living room and we couldn't have found a better sectional anywhere else. After about an year of searching from all the big box stores to local shops in the GTA we came upon La Vie Furniture.
The sales rep was very helpful but, never hovered around after showing us some options. A few days later we came back and decided the style we liked. The rep was more than happy to work with us on our requests which included adding an extra section and matching the color we were looking for. The rep also got us a great deal on upgrading to real leather, which we would not have considered otherwise.
We ordered the couch mid June and was told it would arrive in 9 weeks +-2 weeks. Having not received a call when august rolled in, I was worried it would be delayed only to be told to call back in approx. a week. I was pleasantly surprised to receive a call a two weeks later to be notified our couch was ready for delivery.
Delivery was prompt, within their mentioned delivery range of three hours (3pm-6pm) and they really deserve compliments on the great job they did with the packaging and transport. The sections came wrapped in soft foam over which there was cardboard which was then fully covered in woven polypropylene. I don't think anyone would ever have worries about delivery, if everything they ordered was packaged this way before delivery.
The delivery personnel were courtesy and mindful, took great care in unpacking and removing all the packaging. They did not seem rushed to get through the job in order to go somewhere else and made sure not to hit the walls or door during the move.
Upon delivery and inspection the sectional was Simply Gorgeous.
I will be going back to La Vie Furniture again, next for the coffee table and a dining table set. I couldn't be more happier with my purchase and I would definitely recommend it to others.
If I had anything to criticize it would only be that it took so long from order to delivery. However given that it was custom made, with all the extra options you can request from sizing, to cushion firmness as well as the addition or removal of parts. I'd say its definitely worth the wait.
- Approximate cost of services:
- $0.00