While AlphaOne’s staging work was acceptable, Barbara and her team were irresponsible and careless.
She took an expensive item of furniture from our house, insisting it should be removed, and returned it damaged after assuring us that she would take good care of it. The item will cost over $3500 to replace. During staging, one of her team broke a bracket holding up some window blinds. She arranged a superficial repair and promised to replace the bracket but the replacement never arrived.
At the end of the process, after she declared the job done and billed us for the full amount, there were still things left over from staging including furniture components, dead plants, and garbage.
We called Barbara repeatedly and left multiple messages to get answers and to arrange pick up of the items she left behind but our calls were not returned.
Overall we are disappointed and do not recommend AlphOne Staging.
- Approximate cost of services:
- $3,000.00
- Company Response
Thanks for taking the time to write your review about AlphaOne Staging. We take our customer service extremely serious and Barbara has attempted to reach out to you many times in order to clear up the details of the service, and resolve any problems or damages. If there is any way to resolve this issue, please feel free to contact us directly at 647 832 8440, and hopefully we can find a fair way to move forward. Thanks again!