We hired Earth Star to move us from our 2 BDRM condo + den to our new 4 level townhouse. The crew arrived early and checked in with Condo security. They quickly surveyed what needed to be moved and went straight to loading all items on to the elevator. We had used plastic wrap on most of our major pieces – however the crew still used blankets when move some of the larger items as an extra precaution. Even with all my stuff the truck was not even half full.
Our condo was located only 5 mins from our new townhouse, however the crew took a short break in between which was reasonable.
Our townhouse has 4 levels – so lots of stairs – but the crew unloaded and moved all the items in less time than it took to load them. A few little nicks and scratches on the walls – but nothing major and no damage to any furniture. Only downside was hardwood stairs were slightly scathed – Earth Star did provide hardwood floor runners – however they did not secure tightly to the stairs. I would suggest covering stairs with protective cover beforehand to avoid this – many of my neighbors had much worse damage caused by other moving companies.
I recommended Earth Star to all my neighbors and a few have used them and had good experiences aswell. I will used Earth Star again.
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- -Improve Hardwoos stair runners
- Any advice to offer fellow homeowners facing a similar project?
- -Cover hardwoods stairs before movers arrive -Pack as much as possible in closed boxes