Coretemp Heating and Air

I have called Richard twice in the past 12 months regarding two separate furnace issues for my 10 year old furnace (existing in a purchased home - not one that he installed). Both times he has helped me over the phone to resolve the problem. The first time (i am embarassed to say was a dirty furnace filter which was causing my furnace to shut down - he suggested i change the filter to see if that fixed the problem and it worked! The second time I scheduled an appointment with Richard to service my furnace as it was making a bad rattling sound. He called me to say that based on the model of the furnace and description of the noise, that I might be able to fix it myself by emptying a particular tube under the motor which is notorious for filling up with moisture. He said I could fix it myself and even talked me through it over the phone. His advice worked like a charm and saved me hundreds of dollars. He was not concerned about collecting money from me. He said he was happy to help as he believes service is the most important thing when he works with people. And it really shows. This company has a 10 rating for good reason. I will only ever call Richard for any furnace issues that I have in the future and i will make sure anyone I care about also call him too. Richard called me back so quickly and was so professional and is such an expert in his field, I am in awe that I was so lucky to find him on Homestars. Thank you, thank you, thank you.