This was a very critical review. I can't find a way to delete it, so I've updated it.
Valentin came and replaced my kitchen and bathroom taps 25 months ago.
About 16 months ago, we had the lead service replaced with copper. The city's contractors allowed pebbles to get into the lines. These small rocks cracked the faucet, causing it to leak a lot.
Unfortunately, Valentin was out of the country dealing with family matters when I called and emailed him, so I didn't get a response.
He eventually got back to me to let me know he'd deal with it when he returned.
He rearranged his work, came to the house, and installed a faucet I had bought. Without charge.
He also replaced the shut off valves that didn't shut off anything.
Nice guy. I wish I'd known he was out of the country dealing with a crisis.
- Company Response
sorry for late response, thank you for taking the time to post a review for us. Valentin