Fireplace Experts Inc.

Enbridge was out in the spring and moved my gas meter; pilot went out. They came back to relight and sparker was not working. We opened the glass and relit manually. Enbridge closed up the glass and tested for CO2; there was some seepage. Tagged it and told me I just needed a pro to come out replace the gasket, retest, and we're good to go. I went over this on the phone with them when booking, they sent a tech, he didn't even bring his tools in, he read the tag, said that the company policy prevented his doing the repair. Charged us 130$. I would have expected them to not take the job if this was their policy.