Here was our experience with them:
We ordered the georgetown line from them,
Many items that arrived for our kitchen were damaged, scratched etc...
The finish is not durable at all, would easily chip / scratch.
Some frames were cracked, doors with defects in them etc...
Was like pulling teeth to get them to replace the damaged items.
Their installer / owner of the company is a disaster....
They hit an ABS pipe in our wall in 3 places with screws (it was clear where the pipes entered the wall.. they could have avoided this)
They scratched our fridge during the install and got PL premium adhesive on it, guy was actually sitting on top of our fridge while installing cabinet above it... not cool.
The cabinets were mounted all out of square with eachother.... granite guys were cursing cabinet guys.. they could have shimmed the cabinets... not too hard to use a square is it?
The installers dropped stain all over our floor and on the front of some of the cabinet doors while filling / staining small nail holes for the crown molding...
They mounted doors opening the wrong way on cabinets beside our sink and did not want to fix the problem.
The plywood construction they kept hyping.... yea well.. cheap chinese plywood.. it was already delaminating in a number of places on some of the cabinets.
Hinges were cheap and flimsey.
There were other problems but Im sure Ive listed enough to get the point.
The problems got so out of hand we threatened to sue them, told them to remove all the cabinets and wanted our money back.... fortunately they agreed... the problems were way too evident.
So in the end... poorly skilled installer + crappy chinese products = nightmare....
We're in the process of having Lowes install their scheuler line of cabinets.
Much better quality...
IMO... avoid Lanxin and their products.
- Approximate cost of services:
- $17,000.00