The process to order the retractable screen door was very simple as the product is measured and custom fit on site. The product is excellent and has delivered all the promised benefits. We did experience a problem with the installer though. The particular configuration of our back garden french doors posed a small challenge in how the trim would be installed. There were several possible options. The installer was not very patient with us and wanted to install a trim kit which would create a trip hazard. When my wife pointed this out and offered a suggestion, the installer was quite condesending and rude. He kept interrupting her and had a dismissive manner. Eventually he realized that her suggestion was a good one and installed the doors. Later he acknowledged that she knew what she was talking about; however finished with a backhanded insult. All in all we are pleased with the product. We just found the installation process with our particular installer very unpleasant.
- Approximate cost of services:
- $1,000.00