I have done business with Avalon twice prior to this last project. However, since spring 2014, they have been under new ownership. I thought I'd give the new owners a try. The job was fairly simple, 3 Bathroom countertops for some standard vanities. After agreeing to the material, they scheduled a date to come and take measurements. Then they postponed it twice. After coming to take measurements, we agreed on a date for the installation and I gave them a 30% deposit. They postponed the installation date twice, then they didn't show up and I had to call them. No answer at the office or the mobile. Had to leave several messages and wait days before getting a response back. Then I was told to call another cellphone number to arrange an appointment. When they came, they started the installation but then forgot one sink. Then it was the same routine all over again for the installation of the final sink. At some times, I actually felt they were just going to take off with the money. The work itself was satisfactory and the technician was very good but I felt like he was overworked and that may have been the reason for all the delays and excuses. I hope the moderator does not take this as a personal attack because it isn't, but I can't in good conscience recommend this company to any of my friends. I've dealt with many contractors before for many jobs and I don't remember being given the runaround like this before.
- Approximate cost of services:
- $1,000.00