We requested a chimney inspection ($190 + tax) and were told they be here between 2 and 4 pm. Two guys showed up at 4 pm knowing it starts getting dark at 4:30 and is dark by a little after 5:00 pm. The inspection consists of a guy looking up the chimney from the fireplace with a flashlight. He said we needed a cleaning which consisted of one guy with a little shovel and a vacuum cleaner cleaning the fireplace and reaching arms-length into the chimney from the fireplace. He then went on the roof and said we needed a screen and rain cover on one side ($230) and a cover on the other side ($230). It took about 30 min. and cost $800. I feel completely ripped off. There was no special equipment and only one man did the work. I'm sorry I called them and will not make that mistake again.