Miracle Movers

MiracleMovers had arranged a fairly complicated move for us : a three-way delivery. In addition, this was an emotionally difficult move as we were moving our very elderly mother/mother-in-law from her apartment into a nursing home.
I just wanted to say "thank-you" on behalf of our whole family. It was a pleasure dealing with this company for the arrangements. They were flexible, knowledgeable, friendly and reassuring. The two men and the truck arrived right on time (actually, even a few minutes early). They had all the equipment needed. They were helpful, responsible and very polite.
The company's charges were reasonable and everything got done in good order and good time. Thanks to all for a move that made this process so much easier. I will be recommending MiracleMovers to friends and family for any future moves.
Best regards,

When I contacted Miracle Movers they were very courteous on the phone and assured me that the very few contents in my 1 bedroom condo would be an easy straight forward move into my new house. I blindly believed them. That was my first mistake! I was given a quote and they estimated that it would take 3-4 hours to move. I had moved the year prior to that, with the same contents and it took a total of 3 hours from Barrie to Mississauga. So I thought we were good. Well, first of all, one of the guys had BAD B/O! The two guys took they time and carried one small item at a time. I realised they were wasting time, so I inquired as to the hold up. They had an elevator designated to them, but it took them half an hour everytime they took a load to the truck. I called the office to complain about the fact that these guys were wasting time and that since I was paying by the hour, it was not an honest thing to do. The manager said that he would look into it and call me back. he never did! I got a bill for $678, for something that should have cost $450. When I called back to the office, they were of no help whatsoever. I was charged $10. for each roller that they used (which they took back), $10. for each item that they shrink wrapped, and other eroneous charges for nonesense. I WILL NEVER AGAIN USE THIS COMPANY. THEY ARE A BUNCH OF RIP OFFS. IF YOU WANT TO GET SCAMMED, THIS IS THE PEOPLE TO DEAL WITH. I wrote a letter to the BBB about this incident.

Showed up late, made me pay a parking ticket, overcharged for materials and 'stairs', damanged furniture, refused to acknowledge emails until threatened Better Business Bureau. . . total, jerks, rip off, slow service. . . STAY AWAY!!!

- They showed up 2 hours late for my move! They ignored my calls!

- Movers were slow: one small box at a time

- They threatened me. MOvers smelled of alcohol

- They charged more than the agreed price

- They drove away with my stuff and arrived 1 hour later (2o min drive)

Please do not use their service. Pay more for a better reputable company. If you don't like them - check them out at the better business bureau!!!!!!!!!!! Also know as "canadian movers".

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The 2 man crew arrived right on time; however things quickly went downhill...
- They were extremely slow. It took them 7 hours (!!) to complete a 1 bed apt to 1 bed condo move. Dedicated elevators were at both sites.
- Unethical behaviour - The truck left 20 minutes before we did but they arrived 20 mins after we arrived at the new site. No explanation given.
- Did not honour their commitments. No basic moving materials such as hallway runners to protect flooring, tools, dismantling items, etc as per emailed instructions.
- Dispatch was verbally abusive when I challenged them on the length of the move and lack of materials. I refused to pay and threatened to call the police. They finally reduced the amount by $150 (approx 3 hrs of work).
They turned an already stressful day into a complete nightmare. Please stay away from these movers!!

Movers called after bein an hour late to tell us they would be there in 20 mins. They actually arrived two hours late, screwing up booked service elevator arragenments and making property managers mad at us.
Although fast at the beginning, later movers later started to work quite slow.
They very rude and screaming on the phone when I said I wouldnt pay for time we had to wait at the drop off location because of the unavailability of elevators due to their late arrival. They said screaming that I had to pay the total.