Drain Com

Waterproofing
1307 Kamato Rd Mississauga ON L4W 2M2
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Reviews by rating (past 12 months)
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Best of 2016 winner 4 timesBest of 2016winner 4 times

Reviews for Drain Com

Average customer rating:
9.9 10 (840 reviews)

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Piotr from High Park
Piotr from High Park
1 review Toronto, ON
10/10

Waterproofing

We had flood in our basement. We decided to hire Draincom after speaking with Serge. He was very patient, listened well and was able to bring his crew the very next day. They worked very hard and you can see that they have guys with skills, who know their job very well. The project was completed on time, as promised and everything was cleaned up thoroughly (special thank you from my wife). Overall I'm very happy with their performance and will not hesitate to recommend Draincom.
Piotr

3 of 3 people found this review helpful.
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Company Response

Thank you a lot for sharing your experience!!!

Frank.D from Toronto
Frank.D from Toronto
1 review Toronto, ON
10/10

Basement Waterproofing

Draincom installed new underground pipes to our home.
Eugene was professional and patient, he explained all the deatils.
We found the company to be honest, knowledgeable, and did the work when they said would do it and within the timeframe they said. We didn’t have to worry about anything. We wouldn’t hesitate to recommend Draincom to anyone. They guarantee a job well done!!
Thanks, Frank

3 of 3 people found this review helpful.
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Company Response

Thank You Frank for your kind words and sharing your experience with fellow homeowners!!!!

Edmund L. (Mississauga)
Edmund L. (Mississauga)
1 review Mississauga, ON
10/10

Window well drain

We contracted with DrainCom to correct a rather serious drainage defect around our new home – a situation which was quite threatening especially during torrential downpours. I appreciated the explanation of the range of possible solutions and their relative advantages. This enabled me, the consumer, to make a well advised decision that now has afforded me peace of mind. Service throughout, from initial assessment to completion, was excellent. The crew was very professional, respectful of my home, efficient, and thorough in their completion of the project. Furthermore, my confidence in workmanship is surely reflected by the outstanding warranty offered. I am very happy with the excellent service DrainCom provided. Thank you!

Edmund L.,
Mississauga

3 of 3 people found this review helpful.
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Company Response

Thank you Edmund for taking time and sharing your experience !!!!

carmella78 Toronto
carmella78 Toronto
1 review York, ON
10/10

Basement Waterproofing 25 feet ,window well

We received an e-mail followed up by a phone call to arrange a free
estimate within hours of our online request. The servicemen, Stuart, were onsite and gave a professional and thorough quote after examining the area that needed to be repaired. We were given complete details and explanation of what the job entailed - no hidden cost!!!
The workers were here on Monday morning at 8 AM as arranged and the job was done by 4 PM the following day! The service was above and beyond our expectations. The job was done quickly and professionally and the jobsite looks like it never had been taken apart in the first place! We are so happy and are highly recommending DrainCom to all of our friends and family!
Thank you so much!!!
Carmella

2 of 2 people found this review helpful.
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Company Response

Thank you Carmella for sharing your experience and posting your review!!!

Andrew2009 in Mississauga
Andrew2009 in Mississauga
1 review Mississauga, ON
10/10

Waterproofing

I had leaks and moisture in my basement, so I called few waterproofing companies for a solution. Draincom gave me the most extensive explanation and Bob was very helpful in outlining our options. The price for the project was very reasonable compared to other companies and the quality of work was very solid. It was a pleasure doing business with Draincom - everybody was very polite and helpful.

3 of 3 people found this review helpful.
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Company Response

Thank You for sharing your experience and kind words!!!

John in Mississauga Wins.Church/Eg.
John in Mississauga Wins.Church/Eg.
1 review Mississauga, ON
10/10

waterproofing

Drain Com did over 100 feet of waterproofing in my basement. Job was done on time and on the money. Mr. Robak and his team finished the job one day earlier then they were supposed to.

I am very happy with the whole relationship with this company from start to finish and definetely recommend them to anybody.

I liked the fact that Serge put his heart into it!

3 of 3 people found this review helpful.
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Company Response

Thank you John for your review , and kind words!!!

JD1 in Mississaug
JD1 in Mississaug
2 reviews Mississauga, ON
4/10

main water valve replacement

Draincom had one of their sub-contractors come to replace the main valve. We arranged 2 days in advance for a 9am appointment. The city truck had the street main turned off at 9 and he was 40 minutes late. In Mississauga they can charge $70 to turn off and another $70 to turn on if they have to leave and come back.
I was very lucky the City worker said he would still only put down a single charge after he had been waiting around for over 90 minutes.
The work done was good but the stress and my extra lost work time would not have me contacting them again.

2 of 3 people found this review helpful.
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Company Response

Thank You for your review, ! The time was arranged for you with in 1 our window between 9-10 am , so plumber actually was at your property at 9:40. And we do not subcontract our work!!!
Draincom team.

Miguel in Etobicoke
Miguel in Etobicoke
1 review Etobicoke, ON
10/10

Driveway drainage

Though I only had 2 quotes for the work, the difference between my experience with Serge/DrainCom and the competitor was light years apart. Serge looked and listened to what I thought was required and then provided his input and explained why. I came to realize he was being very sensible in his suggestion and truly understood the challenges. Still too soon to know whether this will fix my problem but I see little reason why it won't. DrainCom is highly recommended.

3 of 3 people found this review helpful.
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Company Response

Thank You for your review and kind words!!!

 N.Barniak, Etobicoke
N.Barniak, Etobicoke
1 review Etobicoke, ON
10/10

Waterproofing work

I had some foundation leaks and moisture in my basement, so I called Draincom for help. Soon a techician came, inspected the problem and explained carefully what is the best solution. We struck a deal. In 2 days work started. In proper places foundation was exposed and cleaned, cracks fixed. Sealer and membraine was applied, and new weeping tile installed. When all was ready trench was backfilled and compacted. Workers worked hard and professionally, did general cleanup. Job was done fast and efficient! No more leaks now! I've found Draincom on internet, they have a good looking website. Summary: I was impressed by professionalism and efficiency. I recommend Draincom for everyone. N. Barniak, Etobicoke

3 of 3 people found this review helpful.
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Company Response

Thank You for choosing Draincom!

Marko from Etobicoke
Marko from Etobicoke
1 review Etobicoke, ON
10/10

basement waterproof

Serge is professional and knowledgeable, easily approachable, provided very good attention to details. He was also very polite.
The job was done on time, perfect materials have been used.
Great people! Pleasure to have them around.
I would be pleased for you to use me as a reference at any time.
Thank you very much.

3 of 3 people found this review helpful.
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Company Response

Thank You for your review and kind words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Com

DrainCom, your local Basement Waterproofing and Drain Experts, is your "one stop shop" for basement waterproofing, foundation crack repair, drain and sewer, basement flood prevention, Sump Pump and Backwater Valve Installation and plumbing needs. From fixing that annoying leaky faucet to waterproofing entire basement count on DrainCom's trained experts to complete your project on time, on budget and to the highest standards.

CATEGORIES
Waterproofing and Drain Services
SERVICES
Drain and Sewer Repair, Basement Waterproofing, Foundation Crack Repair, Basement Flood Prevention
SPECIALITIES
Basement Waterproofing, Sewer and Drain , Trenchless Drain Repair, Foundation Waterproofing, Water-services, Drain Power-Washing, Drain Cleaning, Backwater Valve & Sump Pump Installation, Weeping tile repair, window well installation
WEBSITE
http://www.draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-Transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
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