Recently did hardwood flooring throughout an entire Oakville town home. When I started exploring where to go for hardwood, three names came up constantly: Speers, AA in Etobicoke, Milton Hardwood Floors. I went to all three and the experience at Speers is definitely the best, and the pricing is competitive.
At Speers it's really a tale of two experiences. The showroom experience is excellent. They have a lot of staff in the showroom and they're all friendly and knowledgeable. Michelle is the best, the most patient and friendliest, Matthew is excellent, and every one else we dealt with was great. After many visits and taking samples home we finally selected an engineered wood on sale.
The next step in the process was to get an estimate for installation, and it's here where Speers really went downhill, in my experience. We were told installation would be around $2.50 per square foot but after getting an estimate it was closer to $4, and there were so many 'price TBD' items that we didn't know what the final cost would be. Also, the whole estimation experience was terrible. The person who came out to do our estimate was dour and unfriendly; I really wondered if they wanted to be doing this job. In the end, I got the sense they didn't really want to do our installation as it was too small, and they prefer to work with big home builders. We also didn't know who was going to be doing the job as Speers out-sources installation.
My advice: Go to Speers to select and buy your hardwood, but find a reputable installer, with references, in the $2.50 per square foot range to do your installation.
- Approximate cost of services:
- $10,000.00
- Company Response
Hello and thank you very much for your review - We are so glad that you found Michelle, Matthew and the rest of our showroom team as being the best out there ! Wow ! We are also glad that along with the great service our pricing was competitive as well ! Wow again ! It is nice to see we were better than the other big names that come up in the Homestars search . Now a days so many firms cut service to keep the price down. We try our best to offer both service and Price in a no pressure atmosphere. All of our team is non commissioned or old school so the experience is comfortable and not rushed or pressured. We are so glad that you also found someone to do the work within your desired price range that we were unable to achieve. We do offer install services which we back with a full warranty & our team of workers are covered by the government WSIB ( Workers Safety Insurance Board ) Our work is also protects home owners with 2 million dollar Liability Insurance should a rare accident occur at your home. We offer free in home estimates for labour with no obligation. As each job is so different it is hard to give an accurate cost over the phone or at the shop before seeing the job so all numbers mentioned are for a rough start and depend on all the variable of each job. Items like subfloor preparation and Levelling are difficult to estimate exactly when covered by carpet, furniture or other types of flooring so we often give a rough cost on this part of the job and approve this part of the cost with the client and their levelling expectations. This is why we sometimes say "to be determined" on these type of items. On items to be determined we always seek Client approve and acceptance before we adjust the final cost. Feel free to reach out to me directly at peter@speersflooring.com anytime. Take care and enjoy your new flooring. Peter Ricci and the Speers Flooring team.