Metro Pavers

Landscape Contractors & Designers
Toronto ON M6A 3B7
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68%

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Reviews for Metro Pavers

Average customer rating:
7.6 10 (18 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Outstanding work

We had an incredible experience with Metro Pavers. They were efficient, clean, prompt and very responsive to all our questions and needs. The owner personally stopped by twice to check on the work and communicated effectively throughout. The final concrete work was impeccable. We are very pleased with their process and work and we highly recommend them.

Approximate cost of services:
$9,000.00
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Lake City
Lake City
1 review Mississauga, ON
10/10

Parking Lot Pave

Metro Pavers is a great company and does the little extra that is appreciated. Will highly recommend them to any company and all friends that require a great professional job

Approximate cost of services:
$62,000.00
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Jeremy in Toronto
Jeremy in Toronto
1 review Toronto, ON
10/10

Backyard and Patio

Matthew and his team were a pleasure to work with. They installed and outdoor lighting system on our back patio, built a stone pathway, planted a bed of cedar trees and assisted with various other tasks relating to cleaning up the appearance and functionality of our backyard. The end result was fantastic and exactly what we were hoping for. Matthew and his team are trustworthy, on-time and do what they say they are going to do. I would highly recommend working with them.

Approximate cost of services:
$8,000.00
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Mary
Mary
7 reviews Toronto, ON
10/10

Driveway

We used Metro Pavers to redo our driveway, the side walkways and back patio of our home and we were very satisfied. Matthew and his team were prompt and very clean with their work. They respected our property and our neighbours and completed the work as promised. There were no delays and no challenges at all. I would highly recommend Matthew and Metro Pavers to anyone that would like any work done on their home and expect perfection!!! My entire family parents and sister have also used Matthew and have been equally pleased .

Approximate cost of services:
$30,000.00
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Company Response

Thank you so much for the kind words. We have enjoyed working with you and your family over the years. As always, anytime you need help with any of your landscape and or renovation work, we are here for you.

DMH
DMH
1 review Toronto, ON
10/10

New patio deck

We heard Metro Pavers was a great company and they provided us with a very fair estimate for the deck we wnated. They were very easy going and went with the flow whatever hiccup arose. We love our new deck and very happy with their work. We would definitely recommend Metro Pavers for all contract work!!

Approximate cost of services:
$10,000.00
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Company Response

Wow!
We love this review and that you love your new deck!!
Enjoy your beautiful new deck for years to come.
Thank-you for your business and referrals.
From the team at METRO PAVERS

Johanna Morgan in Toronto
Johanna Morgan in Toronto
1 review Toronto, ON
10/10

waterproofing and driveway paving

Summer of 2015 waterproofing and driveway paving was done by Metro Pavers. Mathew was to come and check on previous work and why water is getting into basement wall. Matter has been resolved . J Morgan

Review has 1 previous version
Approximate cost of services:
$7,158.00
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Company Response

Updated reply:
We met the client today. There was a miscommunication regarding only the original appointment created to meet last week/today.
The client was/is satisfied with the driveway and waterproofing we did for her. We thank her for the updated review and wish her all the best.

kjohnson
kjohnson
1 review Markham, ON
10/10

Driveway Replacement

Metro Pavers responded quickly with quote. Did Great work, fast, reasonable price, highly recommend them!

Approximate cost of services:
$2,500.00
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Company Response

Thank you Mr. Just for your great review. We appreciate your business and wish you many years of enjoyment at your home. We also look forward to seeing you next year to discuss your next project.

Private User
Private User
Private User reviews Toronto, ON
0/10

Sodding and interlocking

We are seniors embroiled in a dispute with Matthew the owner. He has taken a $3800.00 deposit from us and then unilaterally changed the scope of work after agreeing to it in conversation and by e-mail. The quote form is vague and very confusing. He told us verbally that the meaning is exactly what we asked him to do. He told us not to worry about the confusing 'measurement numbers'. He said he is the owner and we can trust him. He promised to send us by e-mail a better written quote. That quote never came.

A week later I sent him an e-mail detailing the work he had promised he would do and he responded 'that sounds about right'. I suspect he agreed so I would continue to trust him because in a few more days our deposit cheque would clear and he would have the money in his hands. Now that he has our deposit, he wants us to pay thousands more to do as he promised.

Metro Pavers uses the addresses of malls as their business address. Once Matthew cashes your deposit cheque he can disappear into thin air if he chooses. If you refuse to give him a few thousand dollars more, he stops returning phone calls and e-mails and poof like smoke he's gone. He has no store presence in these malls.

Matthew is shrewd and well practiced in this type of behaviour. His customers, like us, do not expect to be ambushed so we gave him a deposit cheque. BIG MISTAKE. I may have to take him to court to get my deposit back. I suspect Matthew counts on us being unable to locate him in order to sue him.

We have fallen into this trap. I don't want other trusting people, especially seniors like us, getting snared. Once Matthew has your money, I suspect he will squeeze you for more money and if you say 'enough' and take a stand, he will just disappear into thin air with the $3800 he took from you as a deposit. Don't let that happen to you.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
3 of 3 people found this review helpful.
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Company Response

It is unfortunate this deceptive note was written. According to the (type written) facts, Mr. P’s version of events are false and misleading. The writer says we made comments and/or promises our company never made.
Approximately one week after both Mr. and Mrs. P closely scrutinized and signing both sides of our clearly typed, one page agreement, much work had already begun to organize all the work they requested and agreed to, after which we received a barrage of long emails with changes to the scope of work. The agreement shows we agreed to provide 120Sq.Ft. of sod free but now they are demanding we replace the entire lawn and soil in his (approx. 1400s.f.) back yard... for FREE. Mr. P conveniently omitted that we offered to do the extra work he is now demanding - at our cost to appease him. He also omits that he subsequently accepted our generous offer and that he then placed a condition that we don’t get paid another penny until the entire project is complete after which he will decide to pay (or not). Mr. and Mrs. P are very shrewd people. If they are seniors, they don’t look or come across as they wish to be portrayed here. They are both young, vibrant, healthy and very astute.
As a goodwill gesture, we offered to do the extra work at our cost. The only thing we are asking for is a payment schedule so nobody feels or gets cheated in the end. I think that’s fair. We await their reply.

Subsequent to this review, we received a call advising this is not the first time they have tried to take someone in this manner.

Everyone deserves to be treated fairly, customers and company's alike.

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Porch and walkway

Dear Matthew,

My wife Dianne and I would like to thank you for an excellent and professional job that your men did for us as they worked on renovating our new porch, steps and walkway. All of our neighbors who have walked by our home like the curb appeal that the new porch and walkway has brought to our home. Also the way your men replanted our bushes along the walkway, straightened the curb and used our stones to do the final touches along the driveway looks very nice. Obviously when the new railings will be put on it will even look better.

My wife has also asked me for you to give special thanks to your men, Frank, Mike and Kiwi for doing a top professional job and for going out of their way to do the little things that needed to be done.

With regards
Mr. & Mrs. Joao and Dianne

Approximate cost of services:
$1.00
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Company Response

Thank you for the kind words!
We work hard to please our clients and try to think of each project as if they were our own.
Best wishes,
Matthew (owner)

Gillian in Toronto
Gillian in Toronto
3 reviews Toronto, ON
1/10

Driveway repaving

We hired Metro Pavers to redo our driveway. The work was not completed to our satisfaction. To be specific, the grading was not completed correctly and we now have water pooling at the side of our house - an issue we did not previously have. We have been leaving messages and emails for Matthew since last year when he completed the job and he has not honoured him commitment to come back and fix it despite the fact that it is still under warranty.

Approximate cost of services:
$3,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Metro Pavers

Established since 1991, METRO PAVERS has been providing quality work in the construction of landscapes and roadways. Our equipment is up to date to provide reliability, and our employees are all experienced trades with specialties in their own specific field. We cater to Industrial, Commercial and Residential markets, ranging in ...
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