Synergy Contracting Inc.

We hired Synergy to level our backyard and build raised beds. Although we had some communication issues and project setbacks and project went Much longer than it was supposed to we are happy with the final result of the project. The skill of their workers and stone layers is very evident they know their stuff but management needs to work on better communication skills with no the school other and the client and scheduling. In the end however they come through with everything and the final result looks great which is the most important thing.

I could not be happier to have chosen Synergy Contracting for my hardscape project. They have completely transformed the way my house look from the front and in the backyard adding huge value to my property and making me and my family enjoy the sections they have transformed every single day.
First, the start was with Mike... what a master... I feel like he is a friend rather than a contractor I had business with!! He came to my house for the first time took measurements, photos, and sketches, and came back to me with beautiful designs, way better than I initially had in mind... And most importantly, competitive pricing, and did not show greed for the money to tell me this will be extra and that will be extra...etc Mike was the captain of this project, and I can say he is the best captain in the industry for ideas, vision, and execution.
Once I awarded them the project and we agreed on the timelines and the start time...fast forward, on the day we agreed the start will be, a great excavation crew arrived with machinery, equipment, and a great friendly atmosphere started. The excavation captain was George...again what a great guy...he an his team did the impossible removing 25+ armor stones, large shed that is only a couple of ft away from the neighbors fence, and removing an entire level, from the backyard that I did not want...they did everything with precision. It was extremely hard giving the tight entrance to the backyard and the presence of a large pool in the middle.
Excavation done in few days with the best crew working from 8-6, and now its the next phase...laying the bricks and making the design on paper come to reality. The captain of that crew now was Sterling... a great guy who takes pride in the details of his work. He and his crew did the job you see in the pictures.
Towards the end of the project, comes Phil, the business owner! he will not consider any project complete without his QA approval...he actually came several times, and what a great guy he is. Very hands on, very friendly, confident and generous of his work and anything required to make the design stand to the actual delivered work.
Thank you Mike for leading this project end to end... you are the man.
Thank you Phil for the final touches at the end and you taking care of several things and for standing up to your work
Thank you Sterling, Thank you George, and the whole team for an amazing project start to finish. I could not be happier to recommend you to any and every single person looking for any hardscape work.

Synergy contractors did an amazing job on my porch and walkway. Kevin set up an appointment immediately and gave me an estimate and explained that the work could be completed within a very short time frame.
He created a beautiful design for my home and I selected the stones and the work commenced. They first removed some trees which were blocking the walkway and then built a gorgeous new walkway, 3 stairs and a porch. The contractors were professional and their skilled workmanship was very impressive and I feel like I have a new home.
Thank you Synergy contractors for your outstanding work.

Had a new patio built and we just love it. These guys are true professionals from the initial quote to schedule drawing which details all materials, etc. for total transparency, to construction. I was very impressed with the whole process and the final result exceeded our expectations.

After contact to Synergy on phone, Synergy arranged to fix the issue. The person will come to fix moved stones soon. There is no more issues with Synergy.
Thanks to Danny.

After countless quotes from contractors, we decided to go with Synergy Contracting Inc. mainly due to their sales rep. Danny. He was up front with us, reliable, and honest. With most large projects, certain things don't go as planned. But Danny made sure that we as customers were taken care of and he went above and beyond the normal expectations of a company doing work for us. Because of Danny and his team, we were able to have our sons 6th birthday party with a fully complete and beautifully executed interlocking driveway, pathway and rear patio. Highly recommended for your hard landscaping needs!

It was a great experience contracting Synergy. Danny was available to discuss our project and provided a wealth of information on how can best be done. The quote was in the moment and the most straightforward compared to other companies. No hidden costs. The project was executed on schedule during the busy time of July.
There was a problem in the initial cut to the driveway but we were able to discuss options and come up with a better solution without impacting the budget. We are really happy with the end results and the service.

Danny was the lead on this project. Sterling installed the job. Synergy as a team were great. 3rd time hiring and I will hire again.

Timlines met and work accomplished beyond our expectations. Danny was his usual self and did a great job, Sterling and his team are true professional.

D.

July 30: After the initial negative review things got moving. Prompt communication from our rep and the issues were repaired quickly. In the end the job was well done & patio looks great. However, all the issues with commuication I listed below - unanswered emails, phone calls & no one answering the office line - leads me to a 7 out of 10. 5 stars for overall satisfaction with how the finished product looks, but only 2 stars for recommendations since the communication issues were frustrating.
July 24: received feedback after posting the review so Homestars works. Hopefully this is the start of a solution.
July 24: Patio, walkway & sod installed in 2018. It was installed late and communication during the job was very poor. They didn't order enough topsoil at the time this lead to sod baking in the sun, but they did leave extra sod for me. Errors in the execevation took many weeks and phone calls to correct. At the time I was so dissatisfied that I refused to write them a review on Homestars as I told them it would not be positive. Now in 2019 we need repairs but no one answers the main phone, voicemail is full so
messages can not be left, emails unanswered & website contact email does not function. Our rep is not responding other than some simple texts 2 weeks ago, then nothing. Hopefully this poor review gets someone's attention as the patio is well within the 24 month warranty.

Just wanted to say a huge thank you to Synergy Contracting Inc. We hired this company to redo our front walk and driveway. The Project Manager, Kevin, was absolutely amazing to work with. Right from the first meeting in sharing our vision and ideas, Kevin was an excellent listener and made sure to revisit any changes we made to the original plan. His attention to detail with the project layout made it very easy to visualize what the changes would look like. He is meticulous in ‘getting it right’. Kevin’s excellent communication skills and easy going manner made us feel very comfortable throughout the entire project. All of the subcontractors that were associated with Synergy were extremely capable and professional. And project completion was a week ahead of our desired timeline!!! We have had very positive feedback from our neighbours and visitors in how this has greatly improved our curb appeal but more importantly, spending time and enjoying our new space. Jim and I would have no hesitation at all at recommending Synergy with special mention to Kevin. Thank you for the great team effort Synergy!!