Custom Window Designs

Windows & Doors Installation & Service
3495 Laird Rd Unit 1 Mississauga ON L5L 5Y4
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Raymond from Toronto
Raymond from Toronto
5 reviews Toronto, ON
8/10

Vinyl Siding and Garage door

We had our siding and garage door completed. The installers were thorough, professional, friendly, and did a great job. We're very happy with the end product! Before and after pics provided.

I would've been happy to provide a 10/10 if the back-end support was a bit more reliable. I had to call/text/email several times to find out when the job would start. I was only given rough estimates on when the work would start for the siding and garage (both done separately), making it tricky for us to plan a day off to make sure someone was home. Despite the delays and continuous follow-ups I had to make, we're happy with the final product.

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Company Response

Hi Raymond
Your Rating disappoints me a lot.
Siding was done mid August as scheduled.
Your Garage Door was painted Custom color in our paint shop. First we have to wait for door to be delivered to us, then Painted, then installed and on the end we even have to paint aluminum capping on Garage Frames. Yes we were little late but We Delivered as Promised. Also I think we are the only Company that Custom paint Garage doors.
I apologize for poor communication, But we rely on our Suppliers and if we don't get confirmations from them we can't schedule Install dates properly.
I Really hope that you will understand and review your Ratings Here.
Regards
Peter

Previous versions of this review:

Raymond from Toronto
Raymond from Toronto
5 reviews Toronto, ON
7/10

Vinyl Siding and Garage door

We had our siding and garage door completed. The installers were thorough, professional, friendly, and did a great job. We're very happy with the end product! Before and after pics provided.

I would've been happy to provide a 10/10 if the back-end support was a bit more reliable. I had to call/text/email several times to find out when the job would start. I was only given rough estimates on when the work would start for the siding and garage (both done separately), making it tricky for us to plan a day off to make sure someone was home. We were initially told the installation would've been completed in mid-August. Unfortunately, not everything was completed until a week ago (Mid-Sept). Despite the delays and continuous follow-ups I had to make, we're happy with the final product.

Was this review helpful?