Victorious Carpet Installation & Repair Services

Mark and Ramse were incredibly professional and courteous throughout the entire project. And issue arose which was handled promptly and professionally with excellent follow ups. The carpet looks great! I highly recommend Mark! Very reputable firm!

I was looking to have a set of wooden stairs covered with carpet. They were in pretty rough shape and very slippery. Following my initial phone call with Mark, who suggested I make a request online, I was contacted very quickly. He was very professional on the phone and in person and was very patient with my inability to make a selection. (He had to come by a second time when I changed my mind.) Appointments were set up for MY convenience and when there was a problem with the differing dye lots on the first lengths of carpet they received, Mark contacted me by phone and was so apologetic as if HE had made the error!!!!! A rush order for a replacement was placed and the appointment rescheduled, and it all worked out great. Mark followed up by phone, email and by letter. This company appreciates your business. A nice surprise to be treated this well. And the fact that it was a small job didn't make a difference. It does to some companies.

Mark responded quickly to my enquiry, went through three different pricing options with me, and explained all the pros and cons of each option. He then sent me three estimates a day later (good, better, best), answered all my questions promptly and revised the estimates a couple of times as I asked about different options. He didn't try to pressure me into the higher priced options. I had another estimate done, and checked some prices at Home Depot, etc, and his estimates for carpet and labour were in line with those, a bit more than some, a bit less than others, but definitely competitive. Once I made my final choice, his crew showed up a week later exactly when they said they would, and did a very nice job of installing a very nice carpet in a few hours. He also followed the very next business day to see if we were satisfied with everything.

We were incredibly pleased with both the product and service provided by Victorious carpet. Mark was great to work with - professional, prompt and arranged service very quickly. We will definitely recommend this company to others.

After comparing a number of carpet installers, we contacted Victorious Carpet based on excellent reviews on homestars.com. Mark came on time on the appointment date and provided us a number of options for installation of carpet in our basement. He performed calculations for square footage requirement of carpet using a software on his laptop and provided us a number of installation schemes with pros and cons and the pricing. The price quoted was reasonable and with Mark's help we selected the carpet to meet our needs. The installation was also done on time and Mark also performed inspection during the installation work to ensure that every thing was alright.
We would certainly recommend this company.

We chose Victorious Flooring for the first time based on Homestars review. We are so happy we have chosen them and would definitely use them again for future projects. Mark is very professional and honest. He gave us an honest opinion and guided us in our choice for a berber carpet that best fits our needs and budget. His installers are excellent and perfectionists! Always made sure they did a quality job. Thank you, Mark. From M&M from Milton, ON

Al arrived on time and proceeded to stretch my carpet. He did a wonderful job and left the area neat and tidy. He explained what he was going to do and told me what results I could expect. He did a great job and the carpet looks great. I would certainly recommend this company.

Mark is very responsive and customer service focused. His quote was competitive, and he fulfilled my payment term request. His technician called 1 hour ahead of the scheduled appointment, was courteous, and brought a second pair of clean indoor shoes. Mark called after the appointment to ensure i was happy with the result.

I have very good and pleasant experience dealing with Victorius. They quoted me very reasonable price and had the work completed on time just as they had informed me.
I loved the work and would recommend them to others.