Carpet in newly renovated basement and on stairs to bsmt
Mark responded quickly to my enquiry, went through three different pricing options with me, and explained all the pros and cons of each option. He then sent me three estimates a day later (good, better, best), answered all my questions promptly and revised the estimates a couple of times as I asked about different options. He didn't try to pressure me into the higher priced options. I had another estimate done, and checked some prices at Home Depot, etc, and his estimates for carpet and labour were in line with those, a bit more than some, a bit less than others, but definitely competitive. Once I made my final choice, his crew showed up a week later exactly when they said they would, and did a very nice job of installing a very nice carpet in a few hours. He also followed the very next business day to see if we were satisfied with everything.
- Approximate cost of services:
- $2,700.00
- Company Response
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