I made contact with Mark based on the exceptional reviews received on Homestars (was impressed he took the time to respond with thanks to the reviews left).
Similar to others' experience I received a prompt response from Mark and it was no problem arranging a time for him to come by and look at the job. During the consultation he was exceptionally helpful and candid in assisting me in choosing a carpet that fit my needs and budget.
Communication with Mark between placing the order and install was seamless. He quickly responded to email and accommodated two reschedules.
While Al was here to install he was focused, meticulous and a pleasure to have in my home. Important to me was that he was cognisant of our pets the whole time at watchful of them when he would go back and forth to bring in material.
Mark stopped in on install day to personally ensure all was well. His after service follow up was second to none.
I would not hesitate to recommend Mark, he provided a service experience that seems to be all too rare these days.
- Approximate cost of services:
- $2,000.00
- Company Response
Hi Trish,
:) And here comes your personal respond… Thank you very much by sparing your time to write this review in your busy schedule and again many thanks for your referrals. I’ll promise that I will handle your referrals personally and with the same care as we did handled yours. Best Regards,